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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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January 30, 2023

From sales to service, what a great company to work with. Over and above ,that extra mile ,thanks so much to Chuck who put some extra time to get me in the most amazing G-70 ,and to Nick the sales manager for More

by wayout98406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom service manager 5 stars, Chuck Stringham, John Williams
Feb 01, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer. Chuck, Nick and our team look forward to serving you for many years to come.

Feb 02, 2023 -

wayout98406 responded

Everything I wrote was true and how I feel 🤙😎

January 30, 2023

I have been dealing with Gettel for many years. .... Because of the service department, I continue to buy my new vehicles from Gettel More

by NJPARADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota as your sales and service center! We look forward to serving you for all the years and miles ahead!

January 27, 2023

On time and effective. Better than the dealership in pa that I purchased from originally More

by Pucci1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Gettel Hyundai of Sarasota responded

Your business is appreciated and thank you for taking the time to review us. Your kind words about our team are appreciated. We value our customers and we look forward to seeing you at your next service appointment.

January 27, 2023

UPDATE OF SOFTWARE IS A DISASTER. ..CONTINUOUS 'CRASH AVOIDANCE' ICONS SHOW ON SCREEN AND CANNOT BE REMOVED....DISCUSSED WITH THOMAS HAYES IN PERSON AND WAITING FOR SOLUTION AS OF 1/27 More

by jcullum2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business. We are sorry that you are experiencing this frustration. If your concern has not been remedied, please stay in touch with our Service Manager, Tom Hayes by phone 941-923-1411 or email thayes@gettel.com. Your business and satisfaction are important!

January 26, 2023

Service was awesome James was awesome very well mannered very knowledgeable oh Pick up was the same thing very polite and very good order More

by JOJOTHEHAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to write this nice review of your recent service appointment with James. We appreciate your business and look forward to serving you again when your vehicle requires attention.

January 16, 2023

Gettel offers the best customer service! I have never been disappointed in the quality of service I have received in the past seven years! More

by tougaslady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the very kind words about our Team! We look forward to serving you for many years to come!

January 15, 2023

Very poor customer service No communication. Can not contact them Would never purchase a car from again. More

by Bob
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Gettel Hyundai of Sarasota responded

Our team here at Gettel Hyundai of Sarasota pride ourselves in great customer service, so it is very disappointing to see this low rating. With proper feedback we can make your future experiences better. Please reach out to our Customer Relations Manager at mbonner@gettel.com. Your business and satisfaction are important!

January 14, 2023

They lied to me about extra charges for a warranty issue. Charged me $200.00 for cleaning out my engine compartment wanted $ 400.00 I should have never paid I specifically asked to show me pictures of “rats More

by gwatkins1957
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Gettel Hyundai of Sarasota responded

We thank you for your business. Sudden car problems can be very frustrating. Our Certified Hyundai Technicians are honest, hardworking individuals that want to provide the best service to our customers. We know you have many choices, and we hope you find value in our Team. If you have any additional questions regarding your recent service visit, please contact our Service Manager, Tom Hayes at 941-923-1411 or thayes@gettel.com.

January 14, 2023

I have been dealing with Gettel for many years and through several vehicles. Never had a problem with the service department. More

by NJPARADIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again at your next appointment!

January 11, 2023

The service staff is great at this dealership. They are always polite and do everything to get the job done right. Plus they do a complimentary car wash after service. More

by ANICKARODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Gettel Hyundai of Sarasota responded

Your business and your kind words are both greatly appreciated! We look forward to serving you for years to come.

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