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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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March 04, 2023

They make a great effort to service their customers in an environment where service is lacking. More

by pjs2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

We are so glad that you chose us and are so grateful to have you as our customer. We will soon have a new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future. It will be located on Clark Road. We look forward to serving you again.

March 04, 2023

Waited almost a month for an appointment for an oil change. Took 2 hours & thirty minutes for a simple oil change. My car is just sitting there not being looked at. The wait time is ridiculous. Maybe More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota, our team appreciates your business and your feedback. We do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We always want to make sure your vehicle gets the best service possible! We value our customers and look forward to serving you again.

March 02, 2023

I appreciate this dealership and would never consider working with anyone else- my service representative was Ryan - he was so through More

by nancyphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan
Mar 03, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty and will work hard to maintain our high level of service for all the years and miles ahead!

March 02, 2023

I love this dealership and the newer man named Ryan is outstanding in everyway possible More

by nancyphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan
Mar 03, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your kind words for our Associate, Ryan. We value your business and look forward to serving you again.

March 01, 2023

It’s people like Ron Lederman that make Gettel the type of dealership you keep going back to. He goes the extra mile every time to make your visit enjoyable. More

by JTGAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Mar 03, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and great review! Be it in Sales or Service, we always want to provide a wonderful customer experience. Thank you!

February 26, 2023

I made an appointment to get a windshield wiper fluid reservoir to be put in. They made me wait 2 hours to tell me that they didn’t have the part and to come back 2 days later so that they could put in f More

by Loseealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Stare
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

This is Melissa Bonner, Customer Relations Manager here at Gettel Hyundai of Sarasota. I am so sorry for the frustration you encountered with our Service Department, and I will review your feedback with our Service Manager. I am sorry to hear that you won't be returning. Thank you for making us aware of this situation. It's very important that we know.

February 19, 2023

She was a good listener. She solved our problem quickly with a minimum of inconvenience for me. More

by DROGERS_00
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Feb 21, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Melanie is a great team member and goes above and beyond for every customer. We look forward to serving you again.

February 19, 2023

I've been a customer for more than 15 years. Great service from the folks there. More

by cjabeach
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
Feb 21, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! It is nice to hear that our team provides great service to you each visit. Thank you and have a wonderful day!

February 17, 2023

Great CS and very attentive to needs and excellent follow up. Enjoyed my experience buying a Tucson. More

by HappyTucson
Recommend Dealer
Yes
Employees Worked With
Jorge, John Williams
Feb 21, 2023 -

Gettel Hyundai of Sarasota responded

Congratulations and we wish you many miles of driving joy! Our team here at Gettel Hyundai of Sarasota is always at your service!

February 11, 2023

Haven't had any issues. They've provided good service and timely updates. I haven't had to return multiple times to get my car fixed. They've been attentive with fair pricin More

by SAM@PAPiERDOLL.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan
Feb 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you so much for the recommendation! Your experience is our top priority and our entire team will be here to serve you. Happy Driving!

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