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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
758 Reviews

758 Reviews of Gettel Hyundai of Sarasota - Service Center

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March 29, 2023

Made an appointment by phone for a tuneup. Arrived for my appointment and my car never moved for two hours. Service advisor checked and found out they didn't know I was waiting at the dealer More

by TL Guy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
Apr 06, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. Please reach out to our Service Manager, Tom Hayes at 941-923-1411 or THayes@gettel.com. He will certainly address any outstanding issues.

March 25, 2023

I have haded my car now 39 months now now and I still love it. Three years I usually get tired of the car i own but not this one. I hope to own three more years or more. It is fun to drive with not probl More

by Bert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan, Chuck Stringham
Apr 03, 2023 -

Gettel Hyundai of Sarasota responded

We are so pleased to know that you are still enjoying your Palisade! Please let us know if we can do anything to assist you, in Sales or Service. Happy Motoring!

March 23, 2023

Son muy amables on los clientes buena atencion buen trato siempre hay una solucion para cualquier problema More

by RAFAEL MORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crews
Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Gracias por hacer negocios con nosotros!

March 20, 2023

When I arrived at my service appointment two weeks after making it, the service man told me that they had no record of it. They took my car as a courtesy, but I had to wait over 4 hours! More

by Lkeats51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and your feedback. Please accept our apology for the confusion with your appointment. We value your business and your time. We look forward to proving our commitment at your next visit!

March 20, 2023

I was going to be overcharged for potential repairs on my vehicle OUTRAGEOUS to say the least More

by HALLACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Mccormick
Mar 20, 2023 -

Gettel Hyundai of Sarasota responded

Our Hyundai Certified Technicians are experts on the care and preventive maintenance critical to keeping your vehicle in healthy operation. Our experienced and professional staff have access to the correct specialized tools from Hyundai for repairs and diagnosis. We know you have many choices, and our hope is you will find value in our services. Our team looks forward to the opportunity to earn your business the next time your Tiburon requires attention.

March 18, 2023

The team at the Hyundai dealership were very wonderful , friendly, helpful and respectful! Thank you very much too a great team! More

by allysonmacri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan, James Mccormick, Anthony Luna
Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for our Team are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

March 18, 2023

Good customer service from start to finish . Uber to my house and back once to pick me up once my car was ready More

by pink_panther83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy.

March 10, 2023

This dealership is back to excellent service. I am very pleased. My service rep was top notch. More

by beachpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

March 07, 2023

I appreciate the courtesy of the staff at the dealership. All my interactions with the service techs have been great. More

by Nancyflynnrpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Benjamin Anderson, Melanie Brennan, James Mccormick, Anthony Luna
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to write this review of our Dealership. Delivering great customer service is our top priority, so we are thrilled to know that you are satisfied. We will be here to serve you again. Thank you!

March 07, 2023

Concise and efficient service team. They were able to intake my vehicle and turn around a loaner in a short period. More

by probate-aeolian.0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Our team looks forward to serving you for many years to come!

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