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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews
Call Service Center (941) 923-1411

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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March 23, 2023

Son muy amables on los clientes buena atencion buen trato siempre hay una solucion para cualquier problema More

by RAFAEL MORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Gracias por hacer negocios con nosotros!

March 20, 2023

When I arrived at my service appointment two weeks after making it, the service man told me that they had no record of it. They took my car as a courtesy, but I had to wait over 4 hours! More

by Lkeats51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and your feedback. Please accept our apology for the confusion with your appointment. We value your business and your time. We look forward to proving our commitment at your next visit!

March 20, 2023

I was going to be overcharged for potential repairs on my vehicle OUTRAGEOUS to say the least More

by HALLACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Mccormick
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Gettel Hyundai of Sarasota responded

Our Hyundai Certified Technicians are experts on the care and preventive maintenance critical to keeping your vehicle in healthy operation. Our experienced and professional staff have access to the correct specialized tools from Hyundai for repairs and diagnosis. We know you have many choices, and our hope is you will find value in our services. Our team looks forward to the opportunity to earn your business the next time your Tiburon requires attention.

March 18, 2023

The team at the Hyundai dealership were very wonderful , friendly, helpful and respectful! Thank you very much too a great team! More

by allysonmacri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Luna
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Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for our Team are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

March 18, 2023

Good customer service from start to finish . Uber to my house and back once to pick me up once my car was ready More

by pink_panther83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Mar 23, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy.

March 10, 2023

This dealership is back to excellent service. I am very pleased. My service rep was top notch. More

by beachpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

March 07, 2023

I appreciate the courtesy of the staff at the dealership. All my interactions with the service techs have been great. More

by Nancyflynnrpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Anthony Luna
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Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to write this review of our Dealership. Delivering great customer service is our top priority, so we are thrilled to know that you are satisfied. We will be here to serve you again. Thank you!

March 07, 2023

Concise and efficient service team. They were able to intake my vehicle and turn around a loaner in a short period. More

by probate-aeolian.0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Our team looks forward to serving you for many years to come!

March 04, 2023

They make a great effort to service their customers in an environment where service is lacking. More

by pjs2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

We are so glad that you chose us and are so grateful to have you as our customer. We will soon have a new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future. It will be located on Clark Road. We look forward to serving you again.

March 04, 2023

Waited almost a month for an appointment for an oil change. Took 2 hours & thirty minutes for a simple oil change. My car is just sitting there not being looked at. The wait time is ridiculous. Maybe More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
Report | Print
Mar 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota, our team appreciates your business and your feedback. We do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We always want to make sure your vehicle gets the best service possible! We value our customers and look forward to serving you again.

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