Gettel Hyundai of Sarasota - Service Center

Melanie is awesome. My experience went better than I expected. Without an appointment on a Monday after a holiday, I did not expect the good service I received. My experience went better than I expected. Without an appointment on a Monday after a holiday, I did not expect the good service I received. More

I arrived at my appointment on time and entered the small service office where I was not acknowledged for 15 minutes while I stood and waited. They all looked too busy to help me and I finally had to interru service office where I was not acknowledged for 15 minutes while I stood and waited. They all looked too busy to help me and I finally had to interrupt one of them to let them know I was there. They finally took my car back 30 minutes after my scheduled appointment. I waited over 2 hours for an oil change and received a message that my appointment time had been changed to 30 min after what it originally was due to them being late. I also asked if they could diagnose why my airbag light was on. They said I would have to make an appointment for this a week later and the diagnosis alone would take 4 days and I would have to rent a car. I took my car to another local service place where they were able to diagnose and fix the airbag problem in 2 days and gave me a loaner car which saved me a lot of time and money. The Hyundai service dept has always been pretty good in the past but they seemed to have gone downhill lately. I was disappointed. More

Excelente atención, muy profesionales y contenta con su servicio y rapidez a pesar de no pertenecer directamente a este diller x que yo solo estaba de tránsito en cuestiones de trabajo y pude ser atendida servicio y rapidez a pesar de no pertenecer directamente a este diller x que yo solo estaba de tránsito en cuestiones de trabajo y pude ser atendida y recibir el servicio que todos espera muy agradecida se los eh recomendado a mis amistades se los recomiendo en un 100% gracias nuevamente x su atención More

I had Gus as my service person last visit. He was very good but before patching my tire,I was never called. Someone else decided to give the go ahead. It was more than I wanted to spend. I was He was very good but before patching my tire,I was never called. Someone else decided to give the go ahead. It was more than I wanted to spend. I was angry so Gus bad me talk to a mgr and I got the price lowered. I found your staff doesn't follow thru on some. Things More

had my- wifes car- 2004 hyundai sonata in for elec lights issues, after the diagnostic sequence, ended up with new parts,multi switch function switch, brake abs/tcc-thanks to angelique bigi-service asst. mng issues, after the diagnostic sequence, ended up with new parts,multi switch function switch, brake abs/tcc-thanks to angelique bigi-service asst. mngr - ben anderson - service manager --and donny- dont have the last name.. mechanic- i talked to him about the car deals,, oh and jim the service line agent,, well all was fixed - well worth the price ,, alot of really helpfull employees at gettel service department,, thanks for your help- wm More

The attendant was kind, and respectful. Even though I was late, he managed to fit me in on that day, and I was really grateful. My car was serviced quickly and they even washed it. I like t Even though I was late, he managed to fit me in on that day, and I was really grateful. My car was serviced quickly and they even washed it. I like this dealership very much. More

I’ve bought a couple of cars from Gettel. Once I went in to see what was new. Turns out I knew more about the cars than the salesperson did. In terms of service, I’ve had a half dozen diff Once I went in to see what was new. Turns out I knew more about the cars than the salesperson did. In terms of service, I’ve had a half dozen different agents I’ve the six or seven years I’ve gone to Gettel. I liked Melanie a lot and hope she’ll be there when I need service again. More

It's a very satisfying experience going to ghetto because of how everything is just handled and very efficient medium price wise but all in all good experience of how everything is just handled and very efficient medium price wise but all in all good experience More

Made an appointment by phone for a tuneup. Arrived for my appointment and my car never moved for two hours. Service advisor checked and found out they didn't know I was waiting at the dealer Arrived for my appointment and my car never moved for two hours. Service advisor checked and found out they didn't know I was waiting at the dealership for service to be completed. He had the car put in service and then came to inform me they didn't have all the parts to do the tuneup. He asked if I wanted them to order the parts and I said yes. It has been 7 business days and I have not heard if parts are here or an update of the order. Service advisor asked if I called for the appointment or made it online. I'm not sure which way to make an appointment to get the service requested. More

I have haded my car now 39 months now now and I still love it. Three years I usually get tired of the car i own but not this one. I hope to own three more years or more. It is fun to drive with not probl love it. Three years I usually get tired of the car i own but not this one. I hope to own three more years or more. It is fun to drive with not problems. It is a Hyundai Palisade. Keep up the good. More