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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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May 06, 2023

5 They are good listeners. Very professional and thorough. Angelina was on top of things and didn't forget anything. More

by eighty_one
Recommend Dealer
Yes
Employees Worked With
5
May 10, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Angelina are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you at your next appointment!

May 06, 2023

All right All right I would rate it as a very good experience over all thank you More

by JN_22@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Dwayne
May 10, 2023 -

Gettel Hyundai of Sarasota responded

Your experience is our top priority and our entire team looks forward to serving you again. Happy Motoring!

May 05, 2023

I arrived for a simple oil change that ended up taking 3 hours. I started off with one service advisor, who was visibly sick and ended up with another service advisor. Did communication fall apart and I was More

by Lawannapeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Gettel Hyundai of Sarasota responded

On Behalf of our Service Team, please accept our apology for letting you down. This visit took longer than it should, and we appreciate the feedback. We can only make improvements by listening to valued customers like you. Thank you for your business and for choosing us to service your Sonata.

May 04, 2023

The shortage in qualified mechanics means that even on weekdays there may be no guarantee your car can be serviced, On top of that mrsssges sent electronically may not be received. More

by EEKIMEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and patience. Our Team looks forward to serving you again! Happy Motoring!

May 04, 2023

Good mechanics, wonderful service reps, nice and clean facility, and a personalized relationship with my service rep. More

by kelleygirl49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business! Our team looks forward to continuing a positive and long-lasting relationship. Happy Driving!

May 02, 2023

This dealer was easy to contact and easy to schedule an appointment with. They did a great job. More

by donnabaranowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your kind review. We are happy to pass along your comments to our team! We are always more than happy to assist, be it in Sales or Service.

April 30, 2023

Daniel was very courteous and helpful. The service was fast and excellent. Daniel was fantastic! More

by lynniems1@verizon.net
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and thank you for taking the time to post such nice remarks! Your kind words about Daniel are greatly appreciated. Happy Motoring!

April 30, 2023

3 hours was far too long to wait for an oil change. Unacceptable. However, the parts department was very helpful with how to fix a mark on the car door. I appreciate their help. More

by mjggannon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whomever was in the parts department.
May 03, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota. Our team appreciates your business and your feedback. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We are glad our Parts Department was of great help too!

April 28, 2023

Seamless Immediate service. Provided a ride home and back again. Washed car & vacuumed Awesome More

by jparris437@gmail.com
Recommend Dealer
Yes
Employees Worked With
Duane
May 03, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with us! Making sure that our customers are well taken care of is our top priority.

April 28, 2023

Helpful and informative Daniel helped me schedule, my oil change and tire rotation and offered me a complementary car wash. He also help me schedule my next oil change. More

by joyiaswan@gmail.com
Recommend Dealer
Yes
Employees Worked With
Daniel
May 03, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Reviews like this give us motivation and help us ensure we provide high-quality service to our customers.

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