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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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May 12, 2023

Very good communication and service. Disappointed for 5 day shop wait to diagnose my trunk sensor and required to leave my vehicle to sit on the lot until my position opens up. Truly una More

by elizabethclimo1212_@gmail.com
Recommend Dealer
Yes
Employees Worked With
Daniel
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this review. Please rest assured that all feedback is reviewed by our management team. We appreciate every customer and hope to earn your business again in the future.

May 12, 2023

Excellent Duane was as helpful as I could have asked for. I will continue to have all of my service at gettel. More

by EDMARASN@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Duane
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. Our Service Team looks forward to serving you for many years to come!

May 11, 2023

It was good wait time is long Service person was great have bought 6 vehicles More

by el_man52@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again, be it in Sales or Service!

May 11, 2023

Wrote ticket for a recall and never fully addressed the ENTIRE REASON I BROUGHT THE VEHICLE IN! I wanted paint to be repaired under warranty and from a letter I received from Hyundai. They performed a 3000 More

by Maurglendenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your comments and your business. We are sorry to hear this recent service appointment resulted in dissatisfaction. If you have additional questions about this visit, please reach out to our Service Manager, Tom Hayes by email thayes@gettel.com. Your business and satisfaction are important.

May 10, 2023

Quick, efficient Service was fast and efficient. Melanie was helpful and courteous Service was fast and efficient. Melanie was helpful and courteous. Very satisfied overall More

by kjn1973@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Melanie are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you at your next appointment.

May 10, 2023

Recall updates. Well explained and quickly handled! Ryan is above professional, personable and very kind. The service folks seem quick. More

by caburch52@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Ryan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Ryan and our team look forward to serving you for many years to come!

May 10, 2023

Ryan is above professional, personable and very kind. The service folks seem quick. I had two recalls completed and a check up in less time than anticipated. All done professionally. More

by caburch52@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Ryan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Ryan and our team look forward to serving you for many years to come!

May 08, 2023

I took my car in to repair the regulator for 3 windows, a factory defect. The car was kept 5 1/2 days, & 1 window was not fixed. The paperwork said it was working, but it isn't. I paid $2200 to repair a fact More

by BEVRODEN@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your recent feedback about your service experience. Please reach out to our Service Manager, Tom Hayes 941-923-1411. Our customers are our #1 priority and only with your feedback can we continuously improve.

May 07, 2023

Great service department. Very friendly and efficient. I would recommend Gettle Hyundai when looking for a new car. More

by KEDSCATS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alina Velsh
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you so much for the recommendation. Your experience is our top priority and our team is here to serve you. We appreciate your business!

May 07, 2023

The staff is always very helpful and efficient and they do a good job of keeping you informed of progress with your vehicle. More

by Ccoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your kind review. We are happy to pass along your comments to the team here at Gettel Hyundai of Sarasota! We appreciate your business.

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