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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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May 17, 2023

Great customer service by Daniel Zamora and the rest of the team. Friendly, courteous and knowledgeable More

by CHRISG3454@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora in service
May 22, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the very kind words about Daniel! We look forward to serving you for many years to come!

May 17, 2023

Got scammed, never ever coming back again I was warned about this place, gave it a chance and now regret it dearly More

by ALONGROSHAR_18@GMAIL.COM
Recommend Dealer
No
Employees Worked With
Daniel
May 22, 2023 -

Gettel Hyundai of Sarasota responded

Please accept our apology that your visit with us was not up to your expectations or our commitment to providing an exceptional customer experience. We take your comments seriously and will review this with our Management team. We do hope to restore your confidence back in our dealership and earn your business again in the future.

May 16, 2023

I bought the car five months before I brought it in for 5000 mile service and to go over some issues that I’ve been having with it ever since I got it brand new from ghettle. I waited a month for the appoi More

by Sallyquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and feedback about your service experience. We are sorry to hear of the frustration associated with this service visit. Your comments will be shared with our executive team. If you wish to further discuss this matter, please reach out to our Service Manager, Tom Hayes 941-923-1411. He will work hard to regain your trust and faith in our Dealership.

May 16, 2023

Easy in easy out. Washed my car vacuumed the front. But did not put air in tire even though TPS light on. Little frustrating but I did not tell him to. I thought they More

by BRENDA.PACE@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Duane
May 22, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! I will certainly pass along the comments regarding the TPS light. We look forward to serving you again at your next appointment!

May 15, 2023

Your services IMHO have been meticulous in every way. Keep up the good work. Melanie is a great advocate for dealership and customer alike.....she is aces in my book and that could be due to the fact t More

by USNRCDR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and nice words about Melanie! Reviews like this give us motivation and help us ensure we provide high-quality service to our customers. Thank you!

May 14, 2023

Went in for oil change and warranty issue on steering hade to leave car for 7 or 8 days and had to pay $300 for rental car, and pay over $300 for oil change. More

by WLOUNSBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to write this review of our dealership. Delivering great customer service is our top priority and I am sorry that we disappointed you on this visit. Your comments will be reviewed by our Management Team.

May 14, 2023

It was a pleasure. Always great service My service rep was amazing . Very informative and helpful More

by sororhh@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Don't remember, he was awesome though.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for taking time out to give us this nice review. Your satisfaction is important to us and we look forward to serving you again.

May 14, 2023

J'aime beaucoup h unday Hunday c'est fantastic pour moi il n'y a pas d'autre, non pour moi hunday c'est mon Bijoux 😀 ma company preferé 👍 More

by PATYMUZEZE1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Your business and your kind words mean so much to our team! Thank you for choosing us as your Service Center! We look forward to serving you the next time your vehicle requires our attention.

May 13, 2023

Good service I always bring my car there even though it’s a long way for me More

by Blmusgrove123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Our team anticipates working for you again in the future.

May 13, 2023

Daniel was on ti. e, gave me a full rundown of what was included on my 50k mile service and the cost of these items. There was no upsell in the middle. He told me when More

by Lizcullison@gmail.com
Recommend Dealer
Yes
Employees Worked With
Daniel was my guy
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Daniel is a great team member and goes above and beyond for every customer. We wish you many miles of happiness!

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