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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews
Call Service Center (941) 923-1411

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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July 20, 2023

I love my Santa Fe as it has been very reliable thus far. Gettel Hyundai service advisors are top notch! Always courteous, friendly and a great reflection of dealership. The mechanics also deserve a shout More

by YSADLOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. Our team looks forward to serving you for many years to come!

July 20, 2023

I highly recommend doing service at this location, everything is good they care about their customers More

by mitchelpalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

July 18, 2023

The waiting room was very comfortable and the service tech explained all that needed to be done very well. More

by aeash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and nice review. Guest satisfaction is our top priority and we look forward to serving you again.

July 18, 2023

Slow working people, never return calls and sometimes the main number isn’t answered. They don’t really care. More

by Broncograndy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Stare
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Please, accept my sincere apology that you did not receive the excellent experience that we strive to give each customer. We recently hired a Service Assistant to expedite our calls to and from customers. If you are scheduling an appointment, please ask for the appointment desk when calling in, as it is staffed during our hours of operation. We hope to have another opportunity to earn your business in the future and that the experience is top notch.

July 17, 2023

Excellent Customer Service. Went the extra mile. Always available for questions. Long wait times to schedule an appointment could be improved. More

by BRODSKY.AURORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business, patience and understanding. We are working to improve our staffing to better serve you in the future. Happy Driving!

July 16, 2023

Very busy place hard to get into either here or lakewood ranch location always pressuring for upgrade services More

by greg.busch96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate you taking time to let us know about your experience. Thank you for your patience and understanding. We will be here to serve you at your next appointment.

July 12, 2023

They won’t stop contacting me regardless of repeated requests to leave me alone. They are unethical in that regard. More

by TWALDEN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Shuck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Gettel Hyundai of Sarasota responded

We apprecaite your business and we will update our records accordingly. Thank you and happy driving!

July 08, 2023

Took way too long to get the issue resolved and fixed Seemed to be a lack of communication between service representative and shop More

by Adreilly
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
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Jul 17, 2023 -

Gettel Hyundai of Sarasota responded

Our team appreciates your business and your feedback. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should.

July 08, 2023

Everyone there is helpful and friendly. There's never been a time where they haven't gotten to the bottom of an issue, and made sure I had great service. More

by H1GHWAYRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. Our Team will be here to serve you at your next appointment!

July 06, 2023

Hard to get service appointments. Haven’t fixed issues I continue to have with electrical system. More

by DAVE_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Report | Print
Jul 06, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! We appreciate the feedback. Our Hyundai Certified Technician and Service Advisors will always try to provide the 5-Star service that you know and expect.

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