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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews
Call Service Center (941) 923-1411

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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July 25, 2023

Work was done fine. Wait was much longer then what was communicated. As a result there was not time to do one of the recommended services More

by KHEROLD25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking time to rate your recent service visit. Please accept our apology, we do our best to get vehicles in and out as quickly as possible and this visit took longer than usual. We will do our best to improve the service for your next appointment.

July 25, 2023

It was a great experience! Timely, clean, snacks. I will return for sure! Thank you More

by king3obby86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and are glad to know that you are a satisfied customer! We look forward to serving you again at your next appointment!

July 25, 2023

Consistent promotion of self, constantly trying to do better! Been going there 15 yrs thanks More

by jnjnewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben service!
Report | Print
Aug 01, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your continued loyalty and for taking the time to write this wonderful review of our dealership. Delivering great customer service is our top priority, so we are glad to know you are happy. Our team will be here to serve you, be it in Sales or Service, for all the years and miles ahead!

July 24, 2023

Technicians are always friendly, courteous, and always willing to explain in non technical language. I particularly enjoy dealing with Melanie and Ben in the Service Department. More

by DAHREL1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Melanie, Ben and our team look forward to serving you for many years to come!

July 24, 2023

Very polite and organized. We requested a shuttle to Denny’s and they gave us an Uber ride to Danny’s and back again. Very good service. In fact, I would say excellent service More

by rmbci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

We strive for excellence in Customer Service! We really do enjoy working with our customers and making each experience a good one. We greatly appreciate your business and it was our pleasure to assist!

July 24, 2023

Needs better management an a lot of people persons And stop passing the buck man and take responsibility More

by GARYANNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. We will certainly review your visit and discuss with our management team. HWe wish you many miles of driving joy.

July 24, 2023

Great staff and service as always can't think of more to say dot. Dot More

by MARINATOWERJASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for the nice review. We try to make each experience here a positive one. We do surely appreciate your business and we look forward to serving you again.

July 23, 2023

Melanie is an excellent service representative and an asset for Gettel. I will only deal with her in the future. More

by DAVECC11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words for Melanie are very much appreciated. Your experience is our top priority and we look forward to serving you for all the years and miles ahead!

July 23, 2023

Always great service at a competitive price. Very friendly and professional service staff. Best to call well ahead, as they're usually very busy. More

by lorenstendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Our team here at Gettel Hyundai of Sarasota appreciates the nice review. Customer satisfaction is our #1 goal so we are glad to know that you are happy. We value your business and look forward to serving you for all the years and miles ahead.

July 21, 2023

They perform needed repairs or updates. They don't try to pressure you into something not needed. More

by ravennabert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking a moment to leave feedback for our team. We are so glad to hear that you had an exceptional experience. We look forward to seeing you again at your next appointment!

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