Gettel Hyundai of Sarasota - Service Center

All and all my experience has been good. Once I was sold tires that only lasted three years and I drive approx 5000 miles a year. I ordered tires again and when I arrived for my appointment Once I was sold tires that only lasted three years and I drive approx 5000 miles a year. I ordered tires again and when I arrived for my appointment 3 weeks later, I was told the tires were not ordered. I ordered better tires at a better price with a better warranty at Tire Kingdom. The Tire Kingdom tech found my wheel lock in my wheel cover where the Gettel tech had left it. More

Took a minimum of 2 days to get a call back from Melanie every time I called. I felt like I was not a priority and when I decided not to purchase the part I needed due to price, I was dismissed to anoth every time I called. I felt like I was not a priority and when I decided not to purchase the part I needed due to price, I was dismissed to another department. After picking up my car the first time, the problem still persisted with a check engine light 10 minutes after leaving the dealership and broke down on the highway. I was told the original issue I brought the car in for was the main source of the problem when I brought it back and it was never addressed the first visit. This cost me 3 weeks without a vehicle and $900 dollars to fix something that wasn’t the issue. I am a completely unsatisfied customer and will never return to Gettle Hyuandai of Sarasota. More

Is it time for a oil change so I can come in but now am in the hospital in the hospital More

The service was very good, I was having my back window tint replaced. The dealership was under construction. I think everything went very smooth.. tint replaced. The dealership was under construction. I think everything went very smooth.. More

Brought my car in for an Auto Butler treatment. Was done and great job! Inside of car was cleaned as well! Was done and great job! Inside of car was cleaned as well! More

Work was timely and on schedule. Tasks done properly. Only the expected offers of additional services needed. Customer waiting area was clean and staff helpful. Tasks done properly. Only the expected offers of additional services needed. Customer waiting area was clean and staff helpful. More

Horrible experience, kept my car overnight without any communication and no easy way to context anyone from service over the phone because no one picks up the phone and the service manager Thomas Hayes do communication and no easy way to context anyone from service over the phone because no one picks up the phone and the service manager Thomas Hayes doesn’t care about customer retention. Never coming back again…the experience was so bad that I can’t wait to get rid of my Hyundai so I don’t have to deal with them again. More

Ryan took great care of me. Made sure things were done. Keep me updated on work being done Made sure things were done. Keep me updated on work being done More

Great, friendly personnel and service; extremely knowledgeable. Highly recommended dealership, gave complimentary inspection and car wash/vacuum with service. knowledgeable. Highly recommended dealership, gave complimentary inspection and car wash/vacuum with service. More

Gettel Hyundai is a great place to do my service. Ben was very accommodating and explained everything to me. Ben was very accommodating and explained everything to me. More