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Gettel Hyundai of Sarasota - Service Center
Sarasota, FL
758 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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758 Reviews of Gettel Hyundai of Sarasota - Service Center
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August 03, 2023
It did not take that long to drop my car off but I also dropped off my daughter's Santa fever also but you did not put stickers on the windows to show it was done and I asked to have them send them to me a dropped off my daughter's Santa fever also but you did not put stickers on the windows to show it was done and I asked to have them send them to me and I have not heard anything More
by JR
Verified CustomerEmployees Worked With
Other Employees :
Brian Shuck, Melanie Brennan, James Mccormick, Chris Crews, Craig McGregor
August 03, 2023
Service department is excellent. Unlike experiences at other dealerships in the past, they provide great service at a reasonable price. Unlike experiences at other dealerships in the past, they provide great service at a reasonable price. More
by JIM.GERTH
Employees Worked With
Angelina Bigi
August 02, 2023
The quality of work at the service repair shop was very poor to the point of being intentional. I brought my recently purchased Honda CRV in because the brakes were smoking and squealing. They claimed to f poor to the point of being intentional. I brought my recently purchased Honda CRV in because the brakes were smoking and squealing. They claimed to find nothing wrong and charged me 50 dollars for the labor. After persistent problems I brought it to another mechanic who said the brake pads were totally shot and the calipers were locking up. How could this be missed in the standard check after my concern directly points to the brakes? The sales manager eventually refunded me for the repair cost after multiple visits to the dealership and threatening to involve lawyers. I had just bought this car with the car fax stating new brakes had been put on within the last month. Overall it was a very shady experience and I definitely picked up that they were not prioritizing ethical business by any means More
by David
Employees Worked With
Arrazola, Jorge, Wesley Barnett, Craig McGregor, Angelina Bigi
August 01, 2023
Car was dropped off on a Saturday for 2 recalls After we signed paperwork she told us they had No headlights … car would be ready Monday and she would call us …. No word from her till Thursday - never retur signed paperwork she told us they had No headlights … car would be ready Monday and she would call us …. No word from her till Thursday - never returned voicemails or answered texts . Poor communication skills and is the manager !!!! More
by Donna
Employees Worked With
Melanie Brennan
August 01, 2023
My car was held for 4 days due to assigned rep not keeping process going forward when he had an off day the day after I dropped my car off. Lack of communication for the first 3 days made for an unac keeping process going forward when he had an off day the day after I dropped my car off. Lack of communication for the first 3 days made for an unacceptable outcome to this appointment. The parts were available/in stock so there was no reason to be without my car and having to Uber to appointments while waiting for the work to be completed. This type of unprofessional behavior is why private mechanics are sought out instead of using a dealership. More
by LOLO4249
Employees Worked With
August 01, 2023
I left feeling like he wanted to screw me. A list of emergent need immediate attention when I asked about it I was told it’s not immediate it’s just upkeep, so which is it? A list of emergent need immediate attention when I asked about it I was told it’s not immediate it’s just upkeep, so which is it? More
by Lisakrupco
Employees Worked With
Angelina Bigi
July 31, 2023
In and out, very easy to deal with. I would definitely come back here!! Ask for James I would definitely come back here!! Ask for James More
by Troy2481
Employees Worked With
Other Employees :
Benjamin Anderson, Melanie Brennan, James Mccormick, Angelina Bigi
July 31, 2023
I did not like how recommendations where sent to my phone. Very misleading. One could think all those items needed to be done. I just had 5 new tires put on my car and alignment. One of the recommendat phone. Very misleading. One could think all those items needed to be done. I just had 5 new tires put on my car and alignment. One of the recommendations was an alignment. I found that to be extremely misleading More
by MARY.GOLINSKI
Employees Worked With
Melanie Brennan
