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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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August 10, 2023

Melanie always provides excellent customer service. It's always pleasant to be taken care of by her. More

by GARCIA,B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with us. We will be sure to let Melanie know of your kind words. Thank you for choosing Gettel Hyundai of Sarasota!

August 10, 2023

Rep Ryan very good. Not happy with Hyundai corporate though! Very dissatisfied with their lack of caring, and not standing behind their product More

by Billlong1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and thank you for taking the time to post such nice remarks! Your kind words about Ryan are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to seeing you at your next service appointment.

August 09, 2023

Everyone was very friendly and the work was completed without any delays. The waiting room was comfortable too More

by dstahl2648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We are so pleased to know that you had a great Service experience. I will certainly pass along the wonderful feedback. Our team will be here to serve you!

August 09, 2023

The Sales and Setvice Departments were helpful, knowledgeable, professional, and accommodating. Thank you for being all these things in a time when it's hard to find good service. More

by SMANCUSO2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thanks for taking time to leave us this wonderful note. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you for your business and our team will be here to serve you!

August 08, 2023

I had an oil change done so I waited for it to be finished and I think it took longer than I thought. The person who took care of me was very helpful and professional. More

by TROBERTS828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to write this review of your recent service appointment. We appreciate your business and look forward to serving you again when your vehicle requires attention.

August 08, 2023

The worst service department I have ever encountered, in my 40 years of owning vehicle and bringing in for service every 3 to 6 months. Service advisor do not answer the phone do not check messages do not c More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota. Our team appreciates your business and your feedback. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We hope to have a chance to prove our commitment to you in the future.

August 08, 2023

Its been a pleasure having my car serviced with the dealership. Very helpful in suggesting the needs to my car More

by RDEFILIPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the very kind words about our Service Center! We look forward to serving you for many years to come!

August 07, 2023

Ms. BRENNAN was excellent at explaining the work that was done to my car. She also walked me out to my car & showed me the stickers & explained them. Her assistance to me was exemplary. More

by MORLOCKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Melanie are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service. Thank you!

August 07, 2023

Service was impeccable. Technicians were very knowledgeable. Everything from the start to finish was excellent More

by dbuganu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

We strive to provide the best services to our valuable customers. Our Hyundai Certified Advisors and Technicians seem to make it easy. We do appreciate your business and look forward to serving you again.

August 07, 2023

Daniel was wonderful. Kept me informed about what was happening. Checked my warranties. Saved money More

by erndawne_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

Thank you so much for sharing your wonderful experience with us. I will be certain to share your feedback with Daniel. We look forward to seeing you in the dealership when your vehicle requires our attention.

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