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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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August 21, 2023

Told me my car would be ready in 3 hours and it 7. When I asked why, they said stuff happens and they couldn't help it. No care whatsoever. More

by CIERRAMARTIN9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Crews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to rate your recent service visit. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. Please know we will be here to serve you in the future!

August 21, 2023

Melanie was certainly nice But when we opened Ed hatchback it had not been cleaned She did offer for us to bring car back however the trip is far We cleaned it ourselves Also was.not told about addi More

by bigjohnquartuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to review your recent service appointment. Your feedback is important and allows us to make sure that we continually work to improve. Our hope is that you will return to Gettel Hyundai with the knowledge that your business and your satisfaction are valued. Happy Motoring!

August 21, 2023

The Service manager was great as was the work done on my car. Wait time to get my car worked on was way too long in my opinion More

by mannj368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Our team appreciates your business and your feedback. Please accept our apology. We always want to make sure your vehicle gets the best service possible. We do hope to serve you again with the top notch service you expect.

August 20, 2023

The great service that Melanie offers is why I go to the dealership where I bought my Kona. More

by LAROSEFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota as your sales and service center! We look forward to serving you for all the years and miles ahead!

August 20, 2023

I’ve never been to this dealership came here because it was the closest to my house I had a recall on my anti-theft system on my car I was taking very good care of and would recommend this dealership to an More

by cheryl74425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Our team here at Gettel Hyundai of Sarasota appreciates this wonderful recommendation. We surely appreciate your patronage and we look forward to serving you again.

August 20, 2023

As always everything was done as required and your staff was very helpful xxx cxx More

by rondon3689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to share your great service experience. We will be here to serve you.

August 19, 2023

Ryan Always takes good car of me. He makes sure I have a car to drive More

by KJRUTLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your nice review. I will certainly pass along your comments to Ryan and our Team. Happy Motoring!

August 19, 2023

I am very happy with the service done to my vehicle, especially I am very grateful for all the support I received from my advisor Daniel zamora, he always does a good job with my car. More

by PALAZZI2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for selecting us as your Hyundai Service Center. We know how many choices you have. We also appreciate your very kind words for our associate, Daniel. We will be here to serve you again.

August 16, 2023

Always slow and scamming customers. Not helpful in most cases. Brushes customer concerns off and only cares about making money. More

by keelinsullivan989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Please, accept my sincere apology that you did not receive the excellent experience that we strive to achieve. I would like to assure you that Gettel Genesis of Sarasota only does business in an honest and transparent manor. We take customer complaints very seriously and would like to assure you that Genesis and our General Manager, Craig McGregor review all survey responses.

August 15, 2023

We were very pleased with dealer knowledge of common issue with brake lights and quick resolution. More

by JOEDOBSONCDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your kind review. We are happy to pass along your comments to our team! We are always more than happy to assist, be it in Sales or Service. Take care!

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