Gettel Hyundai of Sarasota - Service Center

Everyone is always very nice and makes sure whatever your needs are they take care of them needs are they take care of them More

Very poor communication. Slow service with very little explanation of vehicle status and poor attitude towards customers. Slow service with very little explanation of vehicle status and poor attitude towards customers. More

Great customer service all around. James in particular went above and beyond to help me. James in particular went above and beyond to help me. More

Daniel Zamora in the service department was the gentleman who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the who helped me with setting up of the maintenance of my Veloster and the 3 recalls. He was an excellent communicator with costs of maintenance and the extra problem I wanted fixed. He also kept me informed on the progress of my vehicle and that it was completed by the approximate time Daniel told me it would take. Unfortunately, one of the recalls could not be completed due to two faulty parts, which had to be re-ordered. Danielle informed me it would take approximately a week to receive these ordered parts which were received exactly as he told me. Daniel called and we set up a time the next day and the car was even completed earlier than expected. My only complaint in the whole process was the exorbitant amount of $200.00 for @ diagnostic test when a year ago I was informed exactly what the problem was, ($2.00 plastic ring and removal of steering wheel to fix) along with the cost without any diagnostic test. This was a ripoff. The quality of work is to be seen as time goes on. As far as Daniel, he is definitely an asset to your company. More

I've not yet had a problem thus far as far as service goes. Ryan is awesome! Friendly, extremely helpful and always has the customers best interest in mind. My only complaint would be about how long it t goes. Ryan is awesome! Friendly, extremely helpful and always has the customers best interest in mind. My only complaint would be about how long it takes to get in for even basic service such as an oil change. At least when scheduling online. Otherwise, great! More

I honestly don’t know if I would do the service here again. They were supposed to do a complimentary cleaning of the car and they didn’t and they didn’t reset the oil maintenance on the car. Beside that again. They were supposed to do a complimentary cleaning of the car and they didn’t and they didn’t reset the oil maintenance on the car. Beside that everything was fine More

Seems good so far, only one maintenance done so far. Sales department was great to work with Sales department was great to work with More

It’s a very nice place to bring your car to. The staff there is excellent The staff there is excellent More

Great service and communication. I know exactly what is happening with my car, every step of the way. I know exactly what is happening with my car, every step of the way. More

I am always pleased with the work done in my Hyundai Tuscan. The car is ready for me when promised. Tuscan. The car is ready for me when promised. More