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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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May 27, 2024

Took my car in for first oil change and they were prompt and very polite. Whoever "washed and vacuumed" the vehicle needs training for sure. Didn't look like they did much at all as far as "cleaning". More

by LARRYANDCHERYLBAKER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota as your service center! We recently reconditioned our drive through car wash to improve the performance. We will continue to listen and learn from our customers and update our processes. We appreciate you!

May 27, 2024

He was great. . very helpful and even got me an uber so I could pick up my vehicle. More

by LGBLAZLAZ1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words are very much appreciated. It will be our honor to service your vehicle in the future.

May 27, 2024

Ryan was awesome! I do not like the people that set the appointments on the phone, they know absolutely nothing! Ryan helped me every step of the way. More

by JIMANDSUE0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Gettel Hyundai of Sarasota responded

Your kind words for Ryan are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again!

May 23, 2024

Took for ever to do an oil change like 2 hour I think is crazy More

by elfacha10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Gettel Hyundai of Sarasota responded

We strive to be more than a quick oil change station, so it's disappointing to read this feedback. Our Hyundai Certified technicians perform a Multi-Point Inspection that will help you stay on top of preventive maintenance and preserve the health of your vehicle. We know you have many choices, and our hope is you will find value in our services. Please know that our professional Advisors and Technicians are here to serve you if you choose to return to our dealership.

May 21, 2024

The service we received was absolutely great. We would recommend Gettel of Sarasota to anyone. More

by JHUNT9813
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Gettel Hyundai of Sarasota responded

Thanks for recommending us and kind words for our associates. We appreciate your business and feedback!

May 20, 2024

My only complaint is they charged me $200 to diagnose a noise that was coming from under my hood. Their tech couldn't hear it, meanwhile, people on the street were looking at my 5yr old car staring at the More

by carbobabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Don Carroll at DCarroll@gettel.com or 941-923-1411. Your business and satisfaction are our number one priority.

May 16, 2024

I have used their services for several years and always treated like royalty. So considerate of my needs being a senior citizen and so kind. Will never take my car anywhere else for service. More

by annettec033
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Gettel Hyundai of Sarasota responded

We are grateful for your business! it is nice to know that you are pleased with our Service Center and Associates. Please let us know if we can do anything to make your driving more enjoyable! Thank you!

May 15, 2024

Very happy with the process at this dealership and Ryan was very professional and kept me informed More

by TITUSNANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Gettel Hyundai of Sarasota responded

Thank you for your business and kind review. We are happy to pass along your comments to Ryan and the team here at Gettel Hyundai of Sarasota!

May 11, 2024

Always helpful and pleasant folks. I'll be back! That's all I can say! More

by msmyrna
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck S.
May 16, 2024 -

Gettel Hyundai of Sarasota responded

Thank you kindly for your business! We appreciate you taking time to write this wonderful review. We will be here to serve you, with a smile, on your next visit.

May 07, 2024

Excellent job by our service manager who kept us informed about the progress of our car. More

by FRISSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Thank you!

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