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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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October 19, 2023

Great service, very knowledgeable and friendly. I will definitely use the service department again soon. More

by tofas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

We strive to provide the best services to our valuable customers. Our Hyundai Certified Advisors and Technicians seem to make it easy. We do appreciate your business and look forward to serving you again.

October 18, 2023

I like how professional they are. I have a Hyundai dealership less than two miles from my home yet I travel around twenty miles to go to Gettel Hyundai dealership. More

by chazpoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! It is nice to hear that our team surpasses your expectations. Thank you and have a wonderful day!

October 13, 2023

We went to see if Hyundai would honor a claim to repaint my car which was denied even though they knew something was wrong with the paint and the person we talked to made no effort to help us with a soluti More

by DICKNCARA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

Authorization for Warranty coverage is granted by Hyundai Motor Corporation and not at the Dealership level. Our Hyundai Certified Technician and Advisors are highly trained professionals who take great pride in providing excellent service. If you wish to provide additional information, please reach out to our Service Manager, Tom Hayes 941-923-1411.

October 13, 2023

Service is slow and so so. Never know what to expect. Disappointed that ride home is discontinued specially for Butler that takes many hours. Butler is not worth the wait eithe More

by gigivandame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

We are sorry to hear that you are not pleased. Our team of Hyundai Certified Technicians and Advisors are dedicated to keeping your vehicle running great for all the years and miles ahead. Your business and satisfaction are our number one priority. We do hope to serve you again and that appointment to be top-notch!

October 10, 2023

We were kept in the loop at evert step and even encouraged to postpone one maintenance item during the service. More

by brownsean35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

We are grateful that you took the time to leave a review. We value our customers and are glad to know that our Team gave you the great service that you deserve. Thank you!

October 10, 2023

Angelina was instrumental in working with my warranty company. She helped in getting a major part for my car approved. Thanks Angelina! More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! It is nice to hear that Angelina surpassed your expectations during this visit. Thank you and have a wonderful day!

October 10, 2023

My usual experience with this dealership is even with an appointment the service takes way to long. This time was an exception. All work was completed in less than an hour. More

by Hyundai Tucson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Our team anticipates working for you again in the future.

October 10, 2023

Had to bring my car in for warranty work, warning light kept coming on. Diagnostic machine was not operative!! Took 3 weeks to get the machine repaired. They provided a loaner for 4 days when my car finall More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time and giving your feedback on your experience with us. It is through feedback such as yours we can address concerns. We appreciate your business and hope you will join us again in the future.

October 10, 2023

Ryan was extremely helpful, professional, and courteous. I always enjoy dealing with him and your staff. More

by lynetteherbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your review. Our advisors are highly trained professionals who take great pride in providing excellent service. We appreciate your business and look forward to seeing you at your next appointment.

October 09, 2023

Great team of employees and fantastic service on my vehicle, recent upgrades of the facility have made it much more personable. More

by IAFTERSHOCKZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Cachia
Oct 13, 2023 -

Gettel Hyundai of Sarasota responded

It makes us very happy that you took the time to review us. We appreciate your business and we always strive to provide great service. Thank you for your kind words and have a wonderful day!

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