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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews
Call Service Center (941) 923-1411

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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November 26, 2023

Excellent Service Manager this particular appointment . Car was ready when promised. Work performed correctly and I am satisfied More

by CINDYHOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

It makes us very happy that you took the time to write us a note. We appreciate your business and we always strive to provide great service. We will be here to serve you at your next appointment.

November 21, 2023

Did exactly what I needed. Melanie kept me up to speed on how things were going More

by Mt9771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your comments regarding your service experience and Melanie. We value your business and look forward to serving you for years to come.

November 21, 2023

Phenomenal. Great people all pulling together to make sure my customer experience was exceptional. I would recommend Gettel Hyndai without a doubt. More

by rich.galian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for our Team are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you at your next appointment.

November 21, 2023

Melanie Brennan is an exceptional service dept. employee. She is very knowledgeable & always keeps me up to date while I wait for my car. More

by KWK7791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Calligari
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Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

Your business and the nice review are both appreciated. Our goal is 100% customer satisfaction, so we are glad to know that you are happy. Melanie and our team look forward to serving you for many years to come!

November 21, 2023

Pleasant and helpful, the service center is always busy, they do the best they can. More

by PONDBOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

We are so glad that you chose us and are grateful to have you as our customer. We will be here to serve you again.

November 20, 2023

Service department did a great job. It was a pleasure coming there will do business again in the future. More

by pattya1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this nice review. We look forward to serving you again!

November 17, 2023

Terrible service and experience with my Hyundai Santa Fe. Currently working with Hyundai above dealership level for support. Will certainly update situation moving forward. More

by Jim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig McGregor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your feedback about your Santa Fe experience. We will be here to support you and work with Hyundai to address your concerns.

November 17, 2023

Best place to buy a car I will return I recommend it to all my friends More

by LYNCHAMPAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Calligari
Report | Print
Nov 28, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and recommendation. Please let us know if we can do anything to make your driving more enjoyable!

November 14, 2023

they were very clean and helpful and made sure I was comfortable and happy with my service More

by SCALVAREZ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate you for taking a moment to provide feedback on your recent service experience. It will be our pleasure to work for you again in the future.

November 14, 2023

Poor service. Waited 2.5 hours for an oil change I had made an appointment for. Also was in for a recall, Haven't heard back in 4.5 weeks. Called twice last week w More

by heho112463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your feedback. I am sorry that you have not received a return telephone call. This will be mentioned at the next staff meeting. I cannot see your personal information in this forum, so please reach out to our Service Manager, Tom Hayes. He can be reached at 941-923-1411 or THayes@Gettel.com. Your business and satisfaction are our number one priority.

Nov 16, 2023 -

heho112463 responded

I called Tom on Tuesday and still have not received a return phone call. I hope this particular gettel dealership understands how poor their service is. Im sure if i had a genisis car i would be treated differently.

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