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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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December 09, 2023

Much improved over my prior visit. Very cooperative and knowledgeable . Car was ready when promised More

by LYNCONWAY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and are glad to know that you are satisfied with your recent service visit. We wish you many miles of driving joy this Holiday season!

December 07, 2023

Very efficient and courteous. Melanie keeps me informed about my service. She is very nice More

by sklahrsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Melanie are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again. Warmest wishes for a happy holiday season and a wonderful New Year!

December 04, 2023

Very happy with the sales and service departments and how they take care of the customer More

by DVALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! Your wonderful comments will be shared with our Teams! Happy Holidays!

December 02, 2023

Ben was nice and attentive. Made sure I was satisfied with the work performed and had car washed before returning it to me. More

by EVANGELINEMARIBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in finance, Christina in sales, Travis Sales manager- 5 out of 5 stars
Dec 06, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this review. We appreciate your business and wonderful feedback. We look forwrd to serving you at your next appointment. Season’s Greetings!

December 01, 2023

Melanie was suppose to get back to me on my paint peeling on my hood. This goes back to the end of Oct. I have left several messages to follow up & I have never described a call back. This has gone in for s More

by KARENDSTEINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. We are sorry to hear about this experience and assure you that your comments will be shared with our Service Manager, Tom Hayes. He will reach out to you regarding your paint peeling.

November 30, 2023

At first it was impossible to get someone to answer the phone to make an appointment Ryan gave me the correct number and also his cell number so if I had a problem I had someone to call. I will be honest i More

by jcandsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about Ryan. We look forward to keeping your vehicle running tip top for years to come.

November 30, 2023

This dealership is horrible they take advantage of people who don’t know about cars, their rates are absolutely ridiculous! $250 to replace a hood lift cylinder, bought it online for $14, took 2 minutes to More

by Scfd471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Gettel Hyundai of Sarasota responded

We are sorry to hear that you are not pleased. Our Hyundai Certified Advisors and Technician take great care in making sure your vehicle is well maintained with Genuine Hyundai parts. They have access to the correct and specialized tools and parts to repair your vehicle. We wish you the best and will be here to serve you if you choose. Season’s Greetings!

November 28, 2023

James does a great job at making sure my needs are met when it comes to my car. He is always making sure stay in touch to keep me up to date with any changes regarding the car so that there are no surpri More

by EODMCGARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Vasquez, Elizabeth Manes
Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

We would like to thank you for your kind words and for sharing it with the rest of the community. Our team works very hard to provide the best service and it makes us very happy that it reflected during your visit to our establishment.

November 27, 2023

Battery was dead and deemed under warranty, so it was replaced immediately no problems very satisfied More

by JOEARENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

We are grateful that you took the time to leave a review. We value our customers and are glad to know you received the great service that you deserve. Thank you!

November 26, 2023

Melanie was very helpful Rental car from enterprise was also good Nice weather there also More

by SUKU_MARAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We agree that Melanie is a great team member. We look forward to serving you again!

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