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Gettel Hyundai of Sarasota - Service Center

Sarasota, FL

4.2
756 Reviews

756 Reviews of Gettel Hyundai of Sarasota - Service Center

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December 18, 2023

I have personally experienced mixed results over the years with this dealer. James McCormack restores the hope that the former level of service and personal relationship might be reestablished. More

by TOLARB1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

The dealership has always been very helpful to me with my maintenance and repair issues. They seem to have their scheduling well organized, and I really appreciate their arranging for Ubers to get me home wh More

by Kubarkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and kind review. We are happy to pass along your comments to the team here at Gettel Hyundai of Sarasota!

December 16, 2023

Fast and quality service. Always have the service I expect. I will be back again the next time I have any issues with my vehicle. More

by chuckstringham0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

December 15, 2023

I asked for an issue with the new car to be repaired, and I was told "NO" and told to do it myself. I then wrote the dealership, and 2 weeks later there has been no response. Further, your email indicate More

by gwesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucio Castro
Dec 27, 2023 -

Gettel Hyundai of Sarasota responded

We are sorry to hear of this frustration. We cannot see your personal information in this forum, so please reach out to our General Manager, Craig McGregor 941-923-1411. Your business and satisfaction are our number one priority.

December 14, 2023

Getting a same day appointment was easy but I had to call back multiple times in order to get my car's 26 point video inspection. There was a piece of metal in there tire which the tech noted in his inspecti More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time and giving your feedback on your experience with us. It is through direct feedback such as yours we can improve our service standards. We appreciate your business and hope you will join us again in the future. Season's Greetings!

December 12, 2023

Excellent customer service. James very helpful and very knowledgeable. Thanks James for your time and advice. More

by Tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Thanks for servicing your vehicle with us. It is so nice to hear that James is providing you with the 5-Star experience that you deserve. Warmest wishes for a happy holiday season and a wonderful New Year!

December 12, 2023

H listened to me and offered suggestions how I should pro credit with my decision More

by NO3BEEKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service. Have a magical Holiday season!

December 12, 2023

Taken my car for a recall after two days they sent a email telling me that I had a problem with the car it would cost me over three thousand dollars to fix I said no go to pick up car the air condition More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

We thank you for allowing us to service your vehicle. We apologize for the challenge that you experienced. Please reach out to our Service Manager, Tom Hayes at thayes@gettel.com or 941-923-1411, extension 101 if you would prefer to discuss the outcome of the repair in detail with him. Your satisfaction is our top priority.

December 11, 2023

Really enjoy the service in and out and keep you informed of all needs and prices More

by noemail6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing these thoughts about your recent experience. Our team will be here for you, be it in Sales or Service. Season's Greetings!

December 09, 2023

Great people to work with. The customer service phone call is great setting appointments and my service rep Ryan is great to deal with from start to finish More

by HANKMANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with us. We are beyond pleased to hear that Ryan was of great help to you. Thank you for your business!

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