Gettel Hyundai of Sarasota - Service Center

James provided excellent customer service and explained every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. More

They do an excellent job with Service. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. More

Sales was ok but service department is very unethical and tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotatio tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotation and oil change. My 'report card' says tires are in good but they wanted me to pay for an alignment. Also wanted me to have a fuel induction service. Told them to just do the rotation and oil change which they did but after I left and stopped for gas, noticed that the tires had not been rotated (but were written up as being performed); drove back to dealership and asked why and wanted to confirm my oil was actually changed. Nobody in service would give me an answer. Will never go back and have already advised a friend in the market for a new Hyundai to go elsewhere, even if have to travel farther. Same dealer also has another Hyundai dealership in Lakewood Ranch and just heard from a neighbor that they have had bad experiences there also. Very disappointing. How many unnecessary services have they sold to take advantage of customers. More

They do their best to provide quality customer service. Busy dealership. The work they do is solid. Busy dealership. The work they do is solid. More

James McCormick in the service department has serviced my car on a few occasions. He’s a good dude. Trustworthy and knowledgeable about cars and gives good advice on the best course of action for your vehicl car on a few occasions. He’s a good dude. Trustworthy and knowledgeable about cars and gives good advice on the best course of action for your vehicle. Would highly recommend him!! You’re in good hands with him. More

Difficult repairs requiring parts being shipped in and repair works, as wells as tunne-up and all was done just fine. repair works, as wells as tunne-up and all was done just fine. More

The service dept is 1,000 % improved over the past years in terms of customer interface and attention to customer needs. Reception area is 5,000% better. in terms of customer interface and attention to customer needs. Reception area is 5,000% better. More

Very professional, they provide a great service, they make you feel very comfortable and welcoming. make you feel very comfortable and welcoming. More

It is always great service with Melanie! She always acknowledges you and is very friendly. She always acknowledges you and is very friendly. More

I've had Hyundai cars for almost 20 years and been having them all serviced by Gettel. So that shows I am pleased with their service and plan to continue. them all serviced by Gettel. So that shows I am pleased with their service and plan to continue. More