Gettel Hyundai of Sarasota

Melanie is awesome. My experience went better than I expected. Without an appointment on a Monday after a holiday, I did not expect the good service I received. My experience went better than I expected. Without an appointment on a Monday after a holiday, I did not expect the good service I received. More

I arrived at my appointment on time and entered the small service office where I was not acknowledged for 15 minutes while I stood and waited. They all looked too busy to help me and I finally had to interru service office where I was not acknowledged for 15 minutes while I stood and waited. They all looked too busy to help me and I finally had to interrupt one of them to let them know I was there. They finally took my car back 30 minutes after my scheduled appointment. I waited over 2 hours for an oil change and received a message that my appointment time had been changed to 30 min after what it originally was due to them being late. I also asked if they could diagnose why my airbag light was on. They said I would have to make an appointment for this a week later and the diagnosis alone would take 4 days and I would have to rent a car. I took my car to another local service place where they were able to diagnose and fix the airbag problem in 2 days and gave me a loaner car which saved me a lot of time and money. The Hyundai service dept has always been pretty good in the past but they seemed to have gone downhill lately. I was disappointed. More

Excelente atención, muy profesionales y contenta con su servicio y rapidez a pesar de no pertenecer directamente a este diller x que yo solo estaba de tránsito en cuestiones de trabajo y pude ser atendida servicio y rapidez a pesar de no pertenecer directamente a este diller x que yo solo estaba de tránsito en cuestiones de trabajo y pude ser atendida y recibir el servicio que todos espera muy agradecida se los eh recomendado a mis amistades se los recomiendo en un 100% gracias nuevamente x su atención More

I have purchased several new vehicles in the last few years. I would like a more color chose to choose from. years. I would like a more color chose to choose from. More

This dealership worked closely with us on the purchase of our car. Santiago was very knowledgeable and did an exceptional job explaining everything to us. I have bought many cars over the years, and this dea our car. Santiago was very knowledgeable and did an exceptional job explaining everything to us. I have bought many cars over the years, and this dealership was the best I have ever dealt with. I would buy another vehicle from them and would highly recommend them to others. More

Best car being experience I've ever had! Staff is friendly, knowledgeable and professional. No 'hard sell'. Highly recommend them! Staff is friendly, knowledgeable and professional. No 'hard sell'. Highly recommend them! More

Gettel made car experience very seamless. Alina Velsh is a fantastic representation of the Genesis and Gettel brands. She was terrific with a great sense of connecting to customer before tr Alina Velsh is a fantastic representation of the Genesis and Gettel brands. She was terrific with a great sense of connecting to customer before trying to sell anything. Kudos to her!! More

Alina was very personable. She was very patient, accommodating and understanding. She possesses the quality highly needed in customer service. She was very patient, accommodating and understanding. She possesses the quality highly needed in customer service. More

They are extremely helpful and quick to make sure they find what we are looking for to make sure it suits our needs. I am sure to recommend them to all my friends and family. find what we are looking for to make sure it suits our needs. I am sure to recommend them to all my friends and family. More

John was excellent! Was able to answer all our questions, patient and extremely well versed on how to sell cars. Little to no pressure from him. He was able to guide us Was able to answer all our questions, patient and extremely well versed on how to sell cars. Little to no pressure from him. He was able to guide us through the sometimes pressure filled process of buying a car. Would only consider John in helping in the future purchase of a vehicle. Can’t speak to Gettel Hyundai of Sarasota as we haven’t had to deal with service requirements which is the pillar of any good dealership. Time will tell. More