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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
2,019 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,019 reviews

May 14, 2023

Went in for oil change and warranty issue on steering hade to leave car for 7 or 8 days and had to pay $300 for rental car, and pay over $300 for oil change. More

by WLOUNSBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to write this review of our dealership. Delivering great customer service is our top priority and I am sorry that we disappointed you on this visit. Your comments will be reviewed by our Management Team.

May 14, 2023

I was TOTALLY satisfied with the sale and the excellent customer service. James McCormick took extra time to show us all of the safety features of the car. More

by stu4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Congratulations on your new Hyundai! It was our pleasure to assist with your purchase and making sure your buying experience was a fantastic one. James and Our Team greatly appreciate your business and will be here to support you for years. Thank you again!

May 13, 2023

Daniel was on ti. e, gave me a full rundown of what was included on my 50k mile service and the cost of these items. There was no upsell in the middle. He told me when More

by Lizcullison@gmail.com
Recommend Dealer
Yes
Employees Worked With
Daniel was my guy
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Daniel is a great team member and goes above and beyond for every customer. We wish you many miles of happiness!

May 13, 2023

Good service I always bring my car there even though it’s a long way for me More

by Blmusgrove123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Our team anticipates working for you again in the future.

May 12, 2023

Excellent Duane was as helpful as I could have asked for. I will continue to have all of my service at gettel. More

by EDMARASN@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Duane
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. Our Service Team looks forward to serving you for many years to come!

May 11, 2023

Very good communication and service. Disappointed for 5 day shop wait to diagnose my trunk sensor and required to leave my vehicle to sit on the lot until my position opens up. Truly una More

by elizabethclimo1212_@gmail.com
Recommend Dealer
Yes
Employees Worked With
Daniel
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking time to write this review. Please rest assured that all feedback is reviewed by our management team. We appreciate every customer and hope to earn your business again in the future.

May 11, 2023

It was good wait time is long Service person was great have bought 6 vehicles More

by el_man52@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Brennan
May 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again, be it in Sales or Service!

May 11, 2023

Wrote ticket for a recall and never fully addressed the ENTIRE REASON I BROUGHT THE VEHICLE IN! I wanted paint to be repaired under warranty and from a letter I received from Hyundai. They performed a 3000 More

by Maurglendenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your comments and your business. We are sorry to hear this recent service appointment resulted in dissatisfaction. If you have additional questions about this visit, please reach out to our Service Manager, Tom Hayes by email thayes@gettel.com. Your business and satisfaction are important.

May 11, 2023

Good and bad to report. Staff was attentive and courteous. They found us a car they we thought met our needs but it didn’t’t work out that way. We wanted a Santa Fe Limited More

by Tommie.george
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Williams
May 17, 2023 -

Gettel Hyundai of Sarasota responded

We are grateful for your business and feedback. We wish you many miles of driving joy in your new Santa Fe.

May 11, 2023

everyone was very helpful at the dealership, but everything was explained well after I got my car even though I don’t understand the computer is very complicated for me, but they said I could come b More

by floredaboys1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember the people that helped me their names, but they were very helpful a blonde gal. She was very nice.
May 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you so much for sharing your wonderful experience with our community. We are so glad that you chose us and are so grateful to have you as our customer. Please let us know if there is anything else we can do to make your driving more enjoyable.

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