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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
2,025 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,025 reviews

August 04, 2023

I was very pleased with Ryan V. , he was very professional, efficient and knowledgeable about my cars needs. Thank you Ryan V. More

by ALWAYSBLESSED1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words for Ryan are very much appreciated. It will be our honor to service your vehicle for all the years and miles ahead! Thank you again for time and your business.

August 04, 2023

Best service ever! Ryan V./Service Assistant Manager always goes above and beyond. Great service & treatment.VERY efficient, reliable, and always well taken care of! T More

by Denisa S.
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

Your kind words for Ryan V are very much appreciated. Guest satisfaction is our top priority and we look forward to serving you again, be it in sales or service.

August 03, 2023

It did not take that long to drop my car off but I also dropped off my daughter's Santa fever also but you did not put stickers on the windows to show it was done and I asked to have them send them to me a More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shuck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crews
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig McGregor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and for your feedback. We will certainly speak to the technicians and remind them how important the stickers are to remind our good customers when they need to service their vehicles.

August 03, 2023

Service department is excellent. Unlike experiences at other dealerships in the past, they provide great service at a reasonable price. More

by JIM.GERTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your excellent experience with our community! Our goal is to give the best service around, so we are glad to know you are pleased. Happy motoring!

August 03, 2023

I’ve used this dealer ship for years, always satisfied. People who work there are always friendly and helpful. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your loyalty to our service center! We are happy to hear that you continue to have good experiences at each visit. We look forward to serving you again at your next appointment!

August 02, 2023

The quality of work at the service repair shop was very poor to the point of being intentional. I brought my recently purchased Honda CRV in because the brakes were smoking and squealing. They claimed to f More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig McGregor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arrazola, Jorge, Wesley Barnett
August 01, 2023

Great experience! Santiago was extremely professional and the negotiation experience was fair and forthright. We got a great car at a great price. I’ll be back for my More

by Dr. Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
Aug 01, 2023 -

Gettel Hyundai of Sarasota responded

Congratulations on your vehicle! We agree Santiago is a great team member that cares about customer satisfaction. Our team will be here for all your future automotive needs!

August 01, 2023

Car was dropped off on a Saturday for 2 recalls After we signed paperwork she told us they had No headlights … car would be ready Monday and she would call us …. No word from her till Thursday - never retur More

by Donna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and feedback. Please accept our apology. Sometimes circumstances make a visit longer than it should. We should have communicated better. Car repair is one of those things we do not want to rush. We look forward to proving our dedication at your next appointment.

August 01, 2023

My car was held for 4 days due to assigned rep not keeping process going forward when he had an off day the day after I dropped my car off. Lack of communication for the first 3 days made for an unac More

by LOLO4249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for the insight and feedback from your recent service appointment. Our Hyundai Certified Advisors and Technician always try to provide the highest level of service. Please accept our apology and know that we will review your visit at our next staff meeting. We appreciate your business.

August 01, 2023

I left feeling like he wanted to screw me. A list of emergent need immediate attention when I asked about it I was told it’s not immediate it’s just upkeep, so which is it? More

by Lisakrupco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your feedback and would like to address your concerns. Please reach out to our Service Manager, Tom Hayes at 941-923-1411 or THayes@gettel.com. We learn and improve our service by listening to valued customers like you. Your business and satisfaction are important.

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