Gettel Hyundai of Sarasota

Its been a pleasure having my car serviced with the dealership. Very helpful in suggesting the needs to my car dealership. Very helpful in suggesting the needs to my car More

Ms. BRENNAN was excellent at explaining the work that was done to my car. She also walked me out to my car & showed me the stickers & explained them. Her assistance to me was exemplary. done to my car. She also walked me out to my car & showed me the stickers & explained them. Her assistance to me was exemplary. More

Service was impeccable. Technicians were very knowledgeable. Everything from the start to finish was excellent Technicians were very knowledgeable. Everything from the start to finish was excellent More

Daniel was wonderful. Kept me informed about what was happening. Checked my warranties. Saved money Kept me informed about what was happening. Checked my warranties. Saved money More

Although short handed I was helped quickly, my wait wasn't long either. Thank you wasn't long either. Thank you More

They were very helpful and courteous. Was reasonable price and deals. They also were timely. Was reasonable price and deals. They also were timely. More

Melanie was great. she’s always very helpful and pleasant. Pleasure to work with. A pleasure to work with. she’s always very helpful and pleasant. Pleasure to work with. A pleasure to work with. More

They do a good job of taking care of your car needs in the service department. the service department. More

Very well run and very courteous which really impressed an elderly person like myself. Also a very nice waiting area which is very comfortable.ive always given a estimate d time it will take to do the work an elderly person like myself. Also a very nice waiting area which is very comfortable.ive always given a estimate d time it will take to do the work. More

On my first visit this year for my regular maintenance on my Kona I made an appointment and arrived at Gettel about 15 minutes early. I was asked to attack had been assigned to me and told him that no tech my Kona I made an appointment and arrived at Gettel about 15 minutes early. I was asked to attack had been assigned to me and told him that no tech had been assigned. When we went into the office, we found that no paperwork had been prepared or pulled, even though I had made an appointment. So I was told to go wait in the reception area and someone would come and get me. After about a half an hour of waiting, I went back to the office to see how long it would be. My paperwork still hasn’t been done. Then I was told it would take about three hours. I asked if I could possibly get that software download antitheft download for my car and they told me that that alone would take three hours so it wouldn’t change the time of my waiting. Period. I canceled my appointment and decided that I would reschedule. I made my next appointment to be one of the first ones in the morning. I was the second car in the day before the office even opens once again the person who could’ve came to my car asked what technician was assigned and once again, I had to say that none had been assigned to me again. I’ve been told to go to the reception area, and after another Wade found out that paperwork hadn’t been even pulled or added to the queue. This time I stayed in the office until the tech was assigned about two hours later the car was finally finished. ( by the way, new wipers were recommended but then said they were not in stock, so I could come back at a later date to get them installed - the only response I have now would be a sarcastic one, so I’ll refrain$ I realize most businet are short staffed these days and I’ve been very understanding, but I am also a work person and get paid hourly when I’m in your waiting room. I am losing pay at my job. I doubt that I was the only one who’s ever faced this issue there Obviously, there is a problem, and I don’t know if it could be helped by retraining or a new system of scheduling. I’m tempted to return to my local auto service station. However I also realize it would be best to maintain a continuation with recommended Hyundai techs, parts and schedules Any suggestions??? More