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Gettel Hyundai of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.3
2,025 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,025 reviews

August 10, 2023

Had my car towed in for a dead battery replacement. It took 4 days an no one would respond to my phone calls. More

by PLANTBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one called me back
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time and giving your feedback on your experience with us. It is through direct feedback such as yours we can improve our service standards. We recently hired a Service Advisor Assistant, so that you can call in and have an additional point of contact. We value you as our customer and your experience is our top priority.

Aug 17, 2023 -

PLANTBOB responded

Because of your very poor service, I'm going to have all my services and purchases through the dealer in Venice. Their service and customer service is 5 star. You should learn from them.

August 10, 2023

We were on vacation and the dealership was able to service our vehicle with no hassle and fulfilled our agreement with our local dealership where we bought the car. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Car troubles are stressful so it’s nice to know that we took good care of you. Your experience is our top priority and our team is here to serve.

August 10, 2023

Melanie always provides excellent customer service. It's always pleasant to be taken care of by her. More

by GARCIA,B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for sharing your experience with us. We will be sure to let Melanie know of your kind words. Thank you for choosing Gettel Hyundai of Sarasota!

August 10, 2023

Rep Ryan very good. Not happy with Hyundai corporate though! Very dissatisfied with their lack of caring, and not standing behind their product More

by Billlong1954
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and thank you for taking the time to post such nice remarks! Your kind words about Ryan are greatly appreciated. At Gettel Hyundai of Sarasota, we value our customers and we look forward to seeing you at your next service appointment.

August 09, 2023

Everyone was very friendly and the work was completed without any delays. The waiting room was comfortable too More

by dstahl2648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We are so pleased to know that you had a great Service experience. I will certainly pass along the wonderful feedback. Our team will be here to serve you!

August 09, 2023

The Sales and Setvice Departments were helpful, knowledgeable, professional, and accommodating. Thank you for being all these things in a time when it's hard to find good service. More

by SMANCUSO2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Bigi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thanks for taking time to leave us this wonderful note. We do our best to keep our customers happy and we are glad that our hard work has paid off! Thank you for your business and our team will be here to serve you!

August 08, 2023

It was a pleasure to work with Elizabeth. She made the purchase special even adding a red bow. More

by audrey.jensen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Manes
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Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate you sharing these reflections on your recent purchase experience. Hyundai is a brand to believe in and Elizabeth works hard to make sure customers are in the vehicle that is right for them. Our team will be here for all your future automotive needs!

August 08, 2023

I had an oil change done so I waited for it to be finished and I think it took longer than I thought. The person who took care of me was very helpful and professional. More

by TROBERTS828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to write this review of your recent service appointment. We appreciate your business and look forward to serving you again when your vehicle requires attention.

August 08, 2023

Nick the General Manager was a fair and honest manager. I would recommend him to my family and friends. Alina was awesome too. More

by jamanoyee4662
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alina Velsh
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Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

We apprecaite the recommendation! Your experience is our top priority. Nick, Alina and our entire team look forward to serving you, your family and friends. Thank you!

August 08, 2023

The worst service department I have ever encountered, in my 40 years of owning vehicle and bringing in for service every 3 to 6 months. Service advisor do not answer the phone do not check messages do not c More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota. Our team appreciates your business and your feedback. Please accept our apology, we do our best to get vehicles in and out as quickly as possible but sometimes there are circumstances that make the visit longer than it should. We hope to have a chance to prove our commitment to you in the future.

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