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Gettel Hyundai of Sarasota

Sarasota, FL

4.3
2,025 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,025 reviews

August 14, 2023

Service at Gettel has gone down hill. Takes too long to get an appointment, recommendations for needed services profit driven. I do not intend on going to Gettel again More

by profdrcolma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Our Hyundai Certified Advisors and Technicians have access to the correct specialized tools from Hyundai for repairs and diagnosis. We know you have many choices, and our hope is you will find value in our services. Please know that we are here to serve you if you choose to return to our dealership.

August 14, 2023

The prices for minor repairs are 3 times anywhere else. It cost me less to tow my car toVenice and get the proper repairs plus extra things that needed to be done. As a long time customer, I thought I woul More

by donnajdoyle2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the names of the mgrs I talked to.
Aug 14, 2023 -

donnajdoyle2000 responded

see above

August 14, 2023

I waited 5 months for a part they said they couldn’t get. A salesman got it in one day. I will never go back there. More

by wrightj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your recent feedback about your service experience. We are sorry to hear of the frustration associated with this service visit. If you wish to further discuss this matter, please reach out to our Service Manager, Tom Hayes 941-923-1411. Direct feedback is a crucial step in counselling our staff and making process improvements.

August 13, 2023

I generally have good service from Gettel Hyundai. However, I recently scheduled a regular oil change service and was extremely disappointed in the service I received the service writer Angelina was a More

by anne205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and feedback. We will certainly address your concerns. Your satisfaction is very important to us and we hope to prove our commitment on your next service visit.

August 13, 2023

I JUST FOUND OUT, that GETTLE OVERCHARGED ME ABOUT $8000 WHEN I PURCHASED MY 2023 TUCSON. Can’t share details here BUT……………,,,IT WASNT THE SALESPERSONS FAULT but ……… More

by conrailjoe1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Ricker
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Please reach out to our General Manager, Craig McGregor, 941-923-1411. We take all concerns from customers seriously.

August 13, 2023

I've been going to this dealership with 3 cars, almost 20 years. I feel confident in their service. More

by cjabeach
Recommend Dealer
Yes
Employees Worked With
Mr. Woods
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words are very much appreciated. Your experience is our top priority and we look forward to serving you again and again.

August 13, 2023

I purchased and serviced. 3 cars from this dealer. Can you guess the amount of money it cost me? I will never use this dealer again. No confidence and trust. More

by rellimac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Management policy and care.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

August 12, 2023

I have taken my 2017 Sonata to Gettel for since I initially purchased the car. The service has gone downhill and just sitting in the waiting area, the discontent from others there all saying, they ar More

by infocus333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel is an ok guy, his service technician is horribloe
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

August 11, 2023

The absolute hands down best customer service from the moment I walked in the door and out with a new car! More

by debbiekamperin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Congratulations on your new vehicle! It was our pleasure to assist with your purchase and making sure your buying experience was a fantastic one! we greatly appreciate your business! Thank you again!

August 11, 2023

Melanie is absolutely awsome to work with she thorough, understanding of what circumstances are with services needed, very accomodating, and talks through what is needed More

by jag1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for choosing Gettel Hyundai of Sarasota as your service center! We look forward to serving you for all the years and miles ahead!

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