Gettel Hyundai of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Service center is too small for the volume of cars going through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully und through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully understand hiring mechanics is hard but waiting weeks just to schedule service or having your car in the shop for days with no loner can get old quickly. Customer service is not the issue, folks are doing what they can but they are overwhelmed with scheduled service and walk ins. I’ve owned the Rspec, Equus, now the GV80 and soon will be getting the G90. Bought my daughter the Elantra. All wonderful vehicles but Gettel needs to invest some money into a better service center. So much ancillary revenue wasted because service folks running around trying to take care of (it seems) 40 customers a day each. More
Walter was extremely helpful in getting me through he process of purchasing the Tucson I leased for 3 years! I will look for him when its time to purchase a newer car. You have a valued employee there! process of purchasing the Tucson I leased for 3 years! I will look for him when its time to purchase a newer car. You have a valued employee there! More
Horrible customer service. Ridiculous wait times for simple appointments. Would never buy a car there again Ridiculous wait times for simple appointments. Would never buy a car there again More
I have always been provided with fast and friendly service. Car is cleaned after each service. service. Car is cleaned after each service. More
The service department is the worst. First I had to wait days for a new tire and then the day it was to be put on the car my service dept. person assigned to me called out that day and First I had to wait days for a new tire and then the day it was to be put on the car my service dept. person assigned to me called out that day and didn't leave instructions about why I was coming in. But most of all... no one ever answers the phone in the service dept. Very frustrating. I left numerous messages and only got one return phone call. Shameful. More
Ryan took care of the Tpms issue due to anti theft update. He also got us an Uber back and forth. update. He also got us an Uber back and forth. More
Very good service and listens to customers to hear why they are making the visit they are making the visit More