Gettel Hyundai of Sarasota

I was very pleased with Brian Shuck as he advised me from talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me a lot of time. He was easy to work with very knowledgeable and very professional. Elizabeth was my representative and she was excellent. She was very outgoing, and cheerful and very easy to work with. All in all it was a very nice experience. Purchasing my new car. Sincerely Dianne. More

Service center is too small for the volume of cars going through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully und through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully understand hiring mechanics is hard but waiting weeks just to schedule service or having your car in the shop for days with no loner can get old quickly. Customer service is not the issue, folks are doing what they can but they are overwhelmed with scheduled service and walk ins. I’ve owned the Rspec, Equus, now the GV80 and soon will be getting the G90. Bought my daughter the Elantra. All wonderful vehicles but Gettel needs to invest some money into a better service center. So much ancillary revenue wasted because service folks running around trying to take care of (it seems) 40 customers a day each. More

Great salesman and paperwork processor. Best car buying experience ever and I hate car dealers Best car buying experience ever and I hate car dealers More

Walter was extremely helpful in getting me through he process of purchasing the Tucson I leased for 3 years! I will look for him when its time to purchase a newer car. You have a valued employee there! process of purchasing the Tucson I leased for 3 years! I will look for him when its time to purchase a newer car. You have a valued employee there! More

Great customer service- no one put pressure on to buy or tried to play around with numbers. tried to play around with numbers. More

Horrible customer service. Ridiculous wait times for simple appointments. Would never buy a car there again Ridiculous wait times for simple appointments. Would never buy a car there again More

As a senior citizen I was lied to about the car and my trade in. trade in. More

I have always been provided with fast and friendly service. Car is cleaned after each service. service. Car is cleaned after each service. More

The service department is the worst. First I had to wait days for a new tire and then the day it was to be put on the car my service dept. person assigned to me called out that day and First I had to wait days for a new tire and then the day it was to be put on the car my service dept. person assigned to me called out that day and didn't leave instructions about why I was coming in. But most of all... no one ever answers the phone in the service dept. Very frustrating. I left numerous messages and only got one return phone call. Shameful. More

Ryan took care of the Tpms issue due to anti theft update. He also got us an Uber back and forth. update. He also got us an Uber back and forth. More