Gettel Hyundai of Sarasota

Always know what to do to get me going again. They are always very knowledgeable and polite. Never had a problem with anyone there. They are always very knowledgeable and polite. Never had a problem with anyone there. More

James was very personable and addressed all of my concerns with a smile. I was able to get an appointment within a few days and I was kept informed of my vehicle’s diagnosis & remedy on a regular ba concerns with a smile. I was able to get an appointment within a few days and I was kept informed of my vehicle’s diagnosis & remedy on a regular basis. I will definitely bring my vehicle back to this service department. More

Very good 👍 and nice work right there with you guys and thanks again 👍 if needed some work I'm always going to this place and thanks again thanks again 👍 if needed some work I'm always going to this place and thanks again More

Great staff. Very friendly and I had a good experience. Everyone seemed to be busy and working! Very friendly and I had a good experience. Everyone seemed to be busy and working! More

I’m very thankful for the help they gave me resolving the problem with the car. problem with the car. More

Not sure about the recommendation. I had a lot of dissatisfaction with the process as I commented in an earlier review. Have to question the ethics of the sales process. At one point I I had a lot of dissatisfaction with the process as I commented in an earlier review. Have to question the ethics of the sales process. At one point I was told I had to be stupid not to take the offer but was mentioned that it would take 80 months to pay for it. Very unhappy. More

Quality work caring staff I have always enjoyed the service They are busy but that's because it seems everyone I know wants to come here. service They are busy but that's because it seems everyone I know wants to come here. More

I was very pleased with Brian Shuck as he advised me from talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me talking to me through the Internet, and when I came in to the show room. He also advised me and completing a lot of the forms on line, which save me a lot of time. He was easy to work with very knowledgeable and very professional. Elizabeth was my representative and she was excellent. She was very outgoing, and cheerful and very easy to work with. All in all it was a very nice experience. Purchasing my new car. Sincerely Dianne. More

Service center is too small for the volume of cars going through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully und through and being sold each month. Only one person dedicated to the Genesis product and wears same shirt, and same desk as everyone else. Fully understand hiring mechanics is hard but waiting weeks just to schedule service or having your car in the shop for days with no loner can get old quickly. Customer service is not the issue, folks are doing what they can but they are overwhelmed with scheduled service and walk ins. I’ve owned the Rspec, Equus, now the GV80 and soon will be getting the G90. Bought my daughter the Elantra. All wonderful vehicles but Gettel needs to invest some money into a better service center. So much ancillary revenue wasted because service folks running around trying to take care of (it seems) 40 customers a day each. More

Great salesman and paperwork processor. Best car buying experience ever and I hate car dealers Best car buying experience ever and I hate car dealers More