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Gettel Hyundai of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.3
2,027 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,027 reviews

November 05, 2023

my check engine light came on twice in a month with the same code and the 2nd time they kept the car 3 days said it was fixed and 4 days later the light came back again with the same code.. i'm going back More

by howiedoing38
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. Our Hyundai Certified Technicians always work diligently to resolve concerns, so we are sorry to hear of this frustration. If you continue to have concerns, please reach out to our Service Manager, Tom Hayes at 941-923-1411 or THayes@Gettel.com.

November 03, 2023

Used car prices on internet should reflect all fees and add-ons. If listed for $13k, should not be $19k for final price. Advantage plan for $3.9k is cosmetic only, not much value! More

by jerry.photo
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronald Servido
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for bringing these concerns to our attention. We are sorry for the confusion caused by our online pricing. We take integrity in our business dealings very seriously and care about your satisfaction. Our management team will review the format. We appreciate the opportunity to earn your business.

November 02, 2023

The Gettel Hyundai team at Sarasota goes above and beyond! My experience was very good. More

by Dmp37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and we always strive to provide great service. Thank you for your kind words and have a wonderful day!

November 02, 2023

Worst dealership I have worked with in 38 years in Sarasota. Terrible customer service. Will take my Hyundais elsewhere. More

by femstem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Please accept our apology that we did not meet your expectations for this service visit. Our Service Manager is always open to feedback. I would have him reach out, however I cannot see your information in this forum. If you are open to discuss, please contact Tom Hayes at 941-923-1411 or THayes@Gettel.com. He will do whatever possible to help regain your trust in our dealership.

November 01, 2023

Everyone was helpful and friendly. John was most helpful in explaining all aspects of the vehicle. More

by HARTM6834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Williams, Troy Esmond
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

John strives for excellence in Customer Service and enjoy working with our customers and making each experience enjoyable. We greatly appreciate your business and it was our pleasure to assist! Thank you!

November 01, 2023

James was very pleasant and explained everything that was getting done and answered all questions More

by BRENDACOKLEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and the kind words about James. We look forward to keeping your vehicle running tip top for years to come.

November 01, 2023

Great experience, our closing was done in a very reasonable time , and all personal were proficient in there positions More

by rifleman1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cachia
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. Our team is here for all your future automotive needs.

October 31, 2023

They worked with us and Alina was great. If we need anything else I would ask for her! More

by cbatest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Velsh, Angelina Bigi
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Nov 02, 2023 -

Gettel Hyundai of Sarasota responded

Congratulations and Happy Motoring! We agree Alina is a great team member that cares about customer satisfaction. Thank you for your business!

October 30, 2023

James was very kind and polite and the service was quick and easy. Excellent service More

by kennyshortrede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
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Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and the nice review. We believe that great service begins with great people and we have the best. James and our team look forward to serving you for many years to come!

October 30, 2023

Shouldn't have to pay 2 times within a five month timeframe for the same replacement. More

by r_wojtaszek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson, Melanie Brennan
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Oct 31, 2023 -

Gettel Hyundai of Sarasota responded

We are disappointed to hear about your experience. If you would like to discuss in detail, please reach out to our Service Manager, Tom Hayes 941-923-1411. Your business and satisfaction are our number one priority.

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