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Gettel Hyundai of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.3
2,022 Reviews
Gettel Hyundai is proud to serve Sarasota, Venice, Englewood & the entire Suncoast area with quality Hyundai vehicles. With models like the Accent, Elantra, Elantra Coupe, Elantra GT, Veloster, Sonata, Santa Fe, Genesis, Genesis Coupe, Equus, Tucson and Veracruz, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car, we can assist you there as well. Gettel Hyundai is not just for your new Hyundai sales; we also provide a full line of services dedicated to our Florida customers. From Hyundai car repairs performed by expert mechanics, to OEM Hyundai auto parts, to car loans, Gettel Hyundai is the smart choice for your automotive needs. Come in and say hi!
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3500 Bee Ridge Rd.

Sarasota, FL

34239

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Showing 2,022 reviews

November 09, 2023

Good service, very friendly, helpful information. Always nice to have someone who cares about your needs. More

by CMFW941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business! We want to make servicing and maintaining your vehicle as pleasant an experience as possible. We look forward to serving you again.

November 09, 2023

This is a great place for service. Everyone is very nice and Melanie is amazing. More

by RCRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

Thank you kindly for taking time to write this wonderful review. Melanie and our Team will be here to serve you at your next appointment. Happy Driving!

November 07, 2023

Came without an appointment. Tire pressure low alert was showing. Took care of me quickly. Checked all tires. Couldn't find any leak. Topped air in low pressue tire and I was on More

by 4rFV5TG!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for taking the time to comment on your recent service experience. Sudden car concerns can be frustrating. It is nice to know our Team was of great help. We will be here to serve you!

November 07, 2023

Professional service, prompt replies, knowledgeable individuals. Everyone was friendly and helpful. Santiago did a great job ensuring I was very satisfied. More

by NACL161
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
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Nov 16, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words for Santiago are very much appreciated. Your experience is our top priority. Thank you for your business!

November 05, 2023

my check engine light came on twice in a month with the same code and the 2nd time they kept the car 3 days said it was fixed and 4 days later the light came back again with the same code.. i'm going back More

by howiedoing38
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for your feedback. Our Hyundai Certified Technicians always work diligently to resolve concerns, so we are sorry to hear of this frustration. If you continue to have concerns, please reach out to our Service Manager, Tom Hayes at 941-923-1411 or THayes@Gettel.com.

November 05, 2023

the only reason I would continue to come here is due to James. He is a great individual and very personable when it comes to his customers. More

by surynot75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

On behalf of Gettel Hyundai of Sarasota, thank you for your business. Car maintenance and troubles can be stressful so it’s nice to know that James takes good care of you. Your experience is our top priority and our team is here to serve you again.

November 03, 2023

Used car prices on internet should reflect all fees and add-ons. If listed for $13k, should not be $19k for final price. Advantage plan for $3.9k is cosmetic only, not much value! More

by jerry.photo
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ronald Servido
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Thank you for bringing these concerns to our attention. We are sorry for the confusion caused by our online pricing. We take integrity in our business dealings very seriously and care about your satisfaction. Our management team will review the format. We appreciate the opportunity to earn your business.

November 02, 2023

Worst dealership I have worked with in 38 years in Sarasota. Terrible customer service. Will take my Hyundais elsewhere. More

by femstem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelina Bigi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

Please accept our apology that we did not meet your expectations for this service visit. Our Service Manager is always open to feedback. I would have him reach out, however I cannot see your information in this forum. If you are open to discuss, please contact Tom Hayes at 941-923-1411 or THayes@Gettel.com. He will do whatever possible to help regain your trust in our dealership.

November 02, 2023

The Gettel Hyundai team at Sarasota goes above and beyond! My experience was very good. More

by Dmp37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

We appreciate your business and we always strive to provide great service. Thank you for your kind words and have a wonderful day!

November 01, 2023

Everyone was helpful and friendly. John was most helpful in explaining all aspects of the vehicle. More

by HARTM6834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Williams, Troy Esmond
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Nov 14, 2023 -

Gettel Hyundai of Sarasota responded

John strives for excellence in Customer Service and enjoy working with our customers and making each experience enjoyable. We greatly appreciate your business and it was our pleasure to assist! Thank you!

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