Gettel Hyundai of Sarasota

Elizabeth was extremely thorough, showing me every detail about my new Santa Fe. She also has a great personality … very friendly and knowledgeable. I think my experience with Elizabeth was stellar , bu about my new Santa Fe. She also has a great personality … very friendly and knowledgeable. I think my experience with Elizabeth was stellar , but I wasn’t too impressed with another gentleman (don’t remember his name) really pushing me to purchase additional warranties. I was told I have to take the Gettal advantage , then also felt pushed for warranties on top of it. I’ve dealt with many dealerships and didn’t feel that amount of pressure. More

James provided excellent customer service and explained every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. every single one of my detailed questions. He is very knowledgeable and friendly. Would 100% recommend him. More

Very satisfied with Gettel Hyundai dealership. Our sales person was very patient with me. They took me out to the car and explained everything to me. I returned a couple days in a row for extra he Our sales person was very patient with me. They took me out to the car and explained everything to me. I returned a couple days in a row for extra help. Would highly recommend this dealership. More

They do an excellent job with Service. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. Ryan in particular is a superstar. Does his job as well as anyone I’ve ever seen in my 55 years. Give this guy a raise. More

Sales was ok but service department is very unethical and tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotatio tried to take advantage of me (senior citizen). Bought a brand new car, less than 12 months old but with 15000 miles, took in for second tire rotation and oil change. My 'report card' says tires are in good but they wanted me to pay for an alignment. Also wanted me to have a fuel induction service. Told them to just do the rotation and oil change which they did but after I left and stopped for gas, noticed that the tires had not been rotated (but were written up as being performed); drove back to dealership and asked why and wanted to confirm my oil was actually changed. Nobody in service would give me an answer. Will never go back and have already advised a friend in the market for a new Hyundai to go elsewhere, even if have to travel farther. Same dealer also has another Hyundai dealership in Lakewood Ranch and just heard from a neighbor that they have had bad experiences there also. Very disappointing. How many unnecessary services have they sold to take advantage of customers. More

They do their best to provide quality customer service. Busy dealership. The work they do is solid. Busy dealership. The work they do is solid. More

James McCormick in the service department has serviced my car on a few occasions. He’s a good dude. Trustworthy and knowledgeable about cars and gives good advice on the best course of action for your vehicl car on a few occasions. He’s a good dude. Trustworthy and knowledgeable about cars and gives good advice on the best course of action for your vehicle. Would highly recommend him!! You’re in good hands with him. More

Difficult repairs requiring parts being shipped in and repair works, as wells as tunne-up and all was done just fine. repair works, as wells as tunne-up and all was done just fine. More

Youseff is a great salesperson who listened to all my requests and helped me get the car of my dreams requests and helped me get the car of my dreams More

The service dept is 1,000 % improved over the past years in terms of customer interface and attention to customer needs. Reception area is 5,000% better. in terms of customer interface and attention to customer needs. Reception area is 5,000% better. More