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Gettel Hyundai of Lakewood
Bradenton, FL
1,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 25, 2022
My 2014 Santa Fe Sport needed rear brakes . .The left side needed a rotor also. I ARRIVD AT 7AM AND WAITED UNTILL 1230 PM FOR THE WORK TO BE COMEATED. I WAS CHARGED $ 660. After checking, that .The left side needed a rotor also. I ARRIVD AT 7AM AND WAITED UNTILL 1230 PM FOR THE WORK TO BE COMEATED. I WAS CHARGED $ 660. After checking, that was way over Charged. More
by jmaier556732
Verified CustomerEmployees Worked With
Juan Cruz
February 25, 2022
Our Virginia Hyundai dealer tried several times to determine the cause of our intermittent air conditioner. Gettel found the cause on the first try. determine the cause of our intermittent air conditioner. Gettel found the cause on the first try. More
by rlmathey
Employees Worked With
Duane Mesquita
February 25, 2022
Excellent service. A rodent had taken up residence in the cabin air filter of our car. Thankfully it left but the debris and disgusting things is left behind smelled ho A rodent had taken up residence in the cabin air filter of our car. Thankfully it left but the debris and disgusting things is left behind smelled horrific. I can’t even explain what an over-the-top job the team did in replacing the filter and getting the car back to smelling great. Like that one Seinfeld episode, I was wondering if we were going to have to sell the car!!! So we we are very thankful and they were super professional. More
by Dbroyhill
Employees Worked With
Juan Cruz
February 23, 2022
February 8 First and hopefully last visit. Engine light came on with vehicle still under warranty I was immediately told there would be a $169 diagnostic charge if repair was not covered by wa Engine light came on with vehicle still under warranty I was immediately told there would be a $169 diagnostic charge if repair was not covered by warranty. Needed a new thermostat which was covered by warranty ( no diagnostic charge ). The part had to be ordered would be in on 2/10 I left the car. Advisor called on 2/10 wrong part sent. Advised me I needed 2 new tires told him to install. 2/11 advisor called to say cannot get tires. Part not there yet for thermostat will be ready on Monday 2/14. Texted advisor on 2/14 to say I would be in around 3 for pickup. He texted back ok will be ready. One hour later advisor texted no part will not be ready. 2/17 picked up car drove 10 miles and car would not allow me to go over 15 mph. Front rubber shield not been reattached properly after dealer oil change. Called dealership and was advised they don’t have anyone to come get the vehicle or look at it. Called tow company and had the car brought back to dealership. Finally got car back 2/19. Ten days, four trips to dealership and no tires (Costco got the tires from the manufacturer distribution center overnight). I love my G90 but I will never buy another Genesis until there are stand alone dealerships. Service appointments take at least a month to get no matter what the issue. The dealers servicing my Lincoln Navigator and Lexus LS are far superior. More
by Lahass
Employees Worked With
Mark Phillips, Michael Schreffler
February 21, 2022
I took my 2011 Santa Fe in for repair which was quite costly once a diagnosis was done. I started looking around the lot while I was waiting and saw a few cars that looked interesting. I talked with Alli costly once a diagnosis was done. I started looking around the lot while I was waiting and saw a few cars that looked interesting. I talked with Allison who was very friendly and helpful and an excellent saleswoman. I ended up leaving with an excellent 2018 Santa Fe XL with low mileage and is a certified Hyundai car. Allison helped with the transaction and Michelle pitched in also with excellent advice and help. Brandon Layton was personable, smart, and very fun to work with on the finances and made sure that I got the best extended warranty for my new purchase. I love this Hyundai dealer and appreciate their service. Juan in the service department was also very helpful. I love my new car. An unexpected surprise on this day in February 2022. More
by Christine Dawson
Employees Worked With
Michelle Agosto, Juan Cruz, Brandon Layton, Allison Everly
February 21, 2022
Cas Dean was immediately and exceptionally informed and helpful. He was friendly and professional and we did not feel like we were under any kind of pressure. Hyundai Lakewood is a first-class dealership i helpful. He was friendly and professional and we did not feel like we were under any kind of pressure. Hyundai Lakewood is a first-class dealership in every respect and put us in the perfect vehicle for our needs. Thank you Cas and Hyundai Lakewood! More
by barberm
Employees Worked With
Caitlin Gray, Cas Dean
