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Gettel Hyundai of Lakewood

Bradenton, FL

Overview
Reviews
Vehicles
4.3
1,571 Reviews
Call Dealership (941) 747-9262
View Awards

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,571 reviews

August 06, 2023

Very welcoming, very polite and respectful to the customer. Listen to the problem and help in the best of their knowledge.. More

by VMAISTRIAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Patterson
Report | Print
August 05, 2023

Great customer service! Everyone from the sales guy to finance and the sales manager. The GM even came by to say hi. Very comfortable and easy going environment! More

by Maggieloveshonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas was our salesman. He was exceptional!, Jay Alexander, Flynt Johnson
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August 01, 2023

They were perfectly fine. Got my car back on the road in less than an hour. More

by moon_princess111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Report | Print
August 01, 2023

Very professional, quick service and Uber to Cracker Barrel for breakfast while we waited.Excellent Customer service and workmanship. More

by bettejomccourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
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July 31, 2023

My car was not as clean as the times before and they were very slow. More

by marciadwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Report | Print
Jul 31, 2023 -

Gettel Hyundai of Lakewood responded

We're sorry to hear about your experience, Marcia, and apologize for any inconvenience. We appreciate your business and hope you will give us another opportunity to serve you. Jay Alexander General Manager

July 31, 2023

I had an accident and needed a new car immediately. I went into the dealership and left with a car. Anahy and the staff were very helpful and I’d buy from Gettel again. More

by nick13ruggiero
Recommend Dealer
Yes
Employees Worked With
Anahy Ortega
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July 31, 2023

Handled the recall well. Accurate estimate of time needed for the visit. Wait area pleasant More

by ljt727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Report | Print
July 30, 2023

The dealer lies to you when you buy send out mailers with all this free stuff and give you nothing Makes you feel uncomfortable when asking for it . They say we gave you such a deal on your car those other t More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
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Jul 31, 2023 -

Gettel Hyundai of Lakewood responded

We apologize you didn't have a good experience, Bill. Please feel free to me the General Manager, Jay Alexander, via email at Jalexander@gettel.com. or call at 941-348-1207

July 27, 2023

Came in because of a commercial advertisement. They said they knew nothing about it and didn’t have any of those models available anyway. Isn’t that called “bait and switch?” More

by cheryl.hagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Shaw
Report | Print
Jul 28, 2023 -

Gettel Hyundai of Lakewood responded

We apologize you didn't have a good experience, Cheryl, and would like to get some more detail. Please feel free to contact me General Manager Jay Alexander via email, JAlexander@gettel.com. or Phone 941-348-1207.

July 25, 2023

Service is great but the waiting is too much ! Still with the uncomfortable dealer restoration. More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Report | Print
Jul 26, 2023 -

Gettel Hyundai of Lakewood responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time. Jay Alexander General Manager

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