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Gettel Hyundai of Lakewood

Bradenton, FL

4.3
1,572 Reviews

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,572 reviews

March 03, 2022

It was a relatively painless process of buying a car. Not too much haggling. Salespeople were nice and eager to work with us. More

by trangbryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Combs, Johanne Edmond, Marek Zima
Mar 24, 2022 -

Gettel Hyundai of Lakewood responded

We are glad to hear you had a great experience with both Johanne and Marek. We really appreciate your business.

March 03, 2022

Very nice staff. Comfortable area to wait. On time service. Complete review of service and More

by Bllkgn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Barboza
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Our team appreciates the nice review! We always try and provide the best service possible. Thank you for your business and we look forward to your next visit.

March 03, 2022

Took car there specifically for Elantra Recall. Spent 4 hours waiting for car to be done to find out they didnt do the recall cause they didnt have the part!!! Appointment was made 3 weeks in advan More

by lask43
Recommend Dealer
No
Employees Worked With
Juan Cruz
Mar 08, 2022 -

Gettel Hyundai of Lakewood responded

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. Your feedback is important and allows us to improve upon our standards. Please feel free to contact me directly. Jill George Service manager (941) 747-9262 ext 22101

Mar 09, 2022 -

lask43 responded

Much better service this time

March 03, 2022

After some initial difficulties, Matt and others gave serious consideration to the problem and it was resolved. More

by annielab12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Barboza, Matthew Paterno
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your comments regarding your service experience. We will be certain to share them with our team. We value your business and look forward to serving you for years to come.

March 03, 2022

All the employees I met were professional and curtious. I did have to wait a bit longer,but it was no big deal More

by Bowl300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

We appreciate your business and your feedback. I apologize for the inconvenience you experienced during the service visit. Our goal is 100% customer satisfaction and we hope to prove that commitment to you on your next service appointment.

Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

We appreciate you for taking a moment to provide valuable feedback on your recent service experience. Your comments are very important to us. It will be our pleasure to work for you again in the future.

March 02, 2022

Juan was very helpful! He explained everything thoroughly and made sure I understood everything. He was very polite too! More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your comments regarding your service experience. We will be certain to share them with our team. We value your business and look forward to serving you for years to come.

March 02, 2022

The car was in for detailing under contract, They did a great job, looks like new again. More

by George
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Our team appreciates the nice review! We always try and provide the best service possible. Thank you for your business and we look forward to your next visit.

March 02, 2022

Best service location and best service delivery! Mark Phillips was fantastic! He listened and understood our needs. In summary, a reliable dealership for service plus a fantastic Sales staff. More

by KDSSKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your kind words and the 5-Star rating. We appreciate your business and look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

March 02, 2022

Good man Mark Phillips thank you for taking me in such a short notice and take care of my oil leak More

by Joseperez925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your comments regarding your service experience. We will be certain to share them with our team. We value your business and look forward to serving you for years to come.

March 01, 2022

Mark Phillips, my service writer is fantastic! He gets his service crew to do a great job and finish when promised. More

by Mtpd247
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Mar 04, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your response to the survey. It means a lot to hear from our customers. We work very hard to continue to keep our customers trust and will be looking forward to seeing you at your next visit.

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