Gettel Hyundai of Lakewood

Very courteous and informative service. The car looked great when it was all done. My only issue was they do not return my settings the way I have them when they return the car to me I have The car looked great when it was all done. My only issue was they do not return my settings the way I have them when they return the car to me I have to reset things. More

Took us in w/o an appointment as we had a minor emergency. Got us going quickly and for a good price. Very friendly and professional emergency. Got us going quickly and for a good price. Very friendly and professional More

Service advisor was very good , he was able to get my service completed in a timely manner service completed in a timely manner More

We enjoyed dealing with Alan and those we came in contact with while on the premises as well as the follow up via email and phone. with while on the premises as well as the follow up via email and phone. More

The staff is very good as far as letting you know what to expect during your visit. expect during your visit. More

Timely scheduling and taking the car in for service. Excellent service advisor. Time of service was somewhat lengthy Excellent service advisor. Time of service was somewhat lengthy More

My service manager was very ptofessional. professional.. innovative, and pleasant. I was well informed about the condition of my car. I will never ever respond again to something that informs professional.. innovative, and pleasant. I was well informed about the condition of my car. I will never ever respond again to something that informs me how many words. I am required to use.Who do u ou really think you are? . More

Everyone was great and very helpful and courteous. Did not have to go sit too long. Did not have to go sit too long. More

Customer service at this dealership was really bad, they were generally unhelpful, gave misinformation, never would call with updates on our car even though it was there for at least two months. Wouldn't re were generally unhelpful, gave misinformation, never would call with updates on our car even though it was there for at least two months. Wouldn't return calls when we would try to get updates. Overall very stressful and unpleasant experience with this dealership. I gave them two stars because at least eventually they fixed our car. More