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Gettel Hyundai of Lakewood

Bradenton, FL

4.3
1,573 Reviews

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,573 reviews

October 03, 2022

Great customer service and the job was done right the first time and very prompt service More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Oct 05, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

October 01, 2022

Straight forward from the get go, will return to this establishment. Great atmosphere for someone waiting for regular maintenance. Lounge was spacious, ask for Michael. More

by Eman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schreffler
Oct 03, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

October 01, 2022

Never go here! Never go here! Never go here! Never go here! Never go here! More

by Lacedlb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Stojanovich
Oct 01, 2022 -

Gettel Hyundai of Lakewood responded

Please feel free to contact me at 941-747-9262 . I would like to talk to you about your visit. We strive everyday for a great experience and always are looking for ways to improve our process. I look forward to your call.

September 20, 2022

Friendly, knowledgeable, and considerate they were not pushy, they answered all of my questions. They let me make up my own mind. They made the purchasing process easy. More

by Former Dodge owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mcneal
Sep 20, 2022 -

Gettel Hyundai of Lakewood responded

We appreciate your kind words and the 5 star review.

September 19, 2022

Comfortable waiting room. Mike was friendly and helpful and explained everything clearly and concisely so I always was aware of my vehicle status. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schreffler
Sep 20, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for your business and the 5-Star rating. We look forward to serving you again when your vehicle requires attention here at Gettel Hyundai of Lakewood. We value your business and will continue to work hard to earn it.

September 17, 2022

Very friendly staff and helpful with all of my care and services; also the coffee is great. More

by hatabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Sep 18, 2022 -

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your recent 5-Star experience. We look forward to providing you with great service for years to come.

September 17, 2022

Scheduled a recall repair. Checked in and sat around. When the estimated time was up, I checked status of the repair. Informed the part was not in inventory and I would have to More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Phillips
Sep 18, 2022 -

Gettel Hyundai of Lakewood responded

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer. We should have checked inventory when setting your appointment.

September 15, 2022

Johanna was very sweet and down to earth sales lady Great patients and knowledge I would recommend her any time More

by Averhoffgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanne Edmond
September 14, 2022

I worked with Nick and Josh and they were fantastic. They were helpful and made my first car purchase easy! More

by hope.robson19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Nick Shaw
Sep 15, 2022 -

Gettel Hyundai of Lakewood responded

Thank you for the 5 star review!

September 14, 2022

Terrible experience. Never again will I go to Getel. Waited days for my car after waiting literally two full days in the actual dealership with my toddler! Only to receiv More

by Maddisenspano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Cruz
Sep 15, 2022 -

Gettel Hyundai of Lakewood responded

I am confused on why your review is finding our site a year after purchase. I am completely unaware of this issue. My General Managers wife has never driven a demo from this store. Wondering where you are receiving your information. Please feel free to contact me at 941-747-9262 . I would like to talk to you about your visit, over a year ago. I look forward to your call.

Sep 15, 2022 -

Maddisenspano responded

Hmm, well if you are attempting to discredit my experience I have a slew of texts and also pictures dated back to the day of purchase. You can also reference your service log when I myself, Maddisen Spano, had my car worked on the week following purchase when I COMPLAINED a year ago upon purchase 😉 so next time please don’t discredit your customers. Yes it’s been a year, and I received an email asking me to review this week. Clearly you don’t like my transparent review. Your attitude makes me wanna take this further lol

Sep 15, 2022 -

Gettel Hyundai of Lakewood responded

Hi Ms. Spano, We searched our system and we have no records showing you purchased a car at our store. It does show that you purchased your vehicle from Courtesy Hyundai of Tampa. The only records we have on file is on 07/29/2022, showing basic maintenance performed in our service department.

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