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Gettel Hyundai of Lakewood

Bradenton, FL

Overview
Reviews
Vehicles
4.3
1,573 Reviews
Call Dealership (941) 747-9262
View Awards

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,573 reviews

March 18, 2023

Excellent and friendly service. .The sales and service department are very nice and respond in time. More

by efesios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele.., Mark Phillips, Michael Schreffler
Report | Print
Mar 22, 2023 -

Gettel Hyundai of Lakewood responded

We are so glad to hear about the positive experience you had at our dealership! Customer service is our #1 priority, so it is great to hear that you are satisfied.

Mar 23, 2023 -

efesios responded

Congratulations team for your hard work on your service to the community!!

March 18, 2023

Wait time for an oil change was nacceptable. Additionally, the electronic settings on vehicle were all altered.. An oil change should be done in under an hour and the vehicle returned in the sam More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure. Lots of confusion at visit
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Mar 22, 2023 -

Gettel Hyundai of Lakewood responded

Please accept our apology that this visit took longer than usual. Customer satisfaction is our top priority. If you would like to provide additional information, please reach out to our Service Manager, - Jill George jgeorge@gettel.com. We do hope to restore your confidence back in our dealership and earn your business in the future.

March 15, 2023

Won't take my car here again! There is something wrong with it. I have done enough research on it and know what it is. My car needs a new engine and I'm getting the run around. I More

by ddufrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Phillips
Report | Print
Mar 18, 2023 -

Gettel Hyundai of Lakewood responded

Customer satisfaction is our top priority. If you would like to provide additional information, please reach out to our Service Manager, - Jill George jgeorge@gettel.com. We do hope to restore your confidence back in our dealership and earn your business in the future.

March 12, 2023

I appreciate the professionalism, knowledge of the product and ease of the business transaction. I would recommend this dealership More

by Stevemercer53
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johanne Edmond
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March 10, 2023

Jarrett Warren is the best! We told him the first time meeting with him that we were not interested in purchasing that day. We were just getting started on looking at all make More

by greg & carolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett Warren
Report | Print
March 07, 2023

Service was fine but your text responses are lacking. Courteous service staff. Need more chairs More

by M1genovese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
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Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

On behalf of our service team, thank you for taking the time to share your recent 5-Star experience. We look forward to providing you with great service for years to come.

March 07, 2023

I’ve had a couple of (minor) issues with my new car. Devin O’Brian has been the one person I have been able to count on to make things happen for me. Rare to have someone like this on your team! More

by rob@asharperedge.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
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Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

We are so glad to hear about the positive experience you had at our dealership! Customer service is our #1 priority, Devin is a valued member of our service team.

March 07, 2023

Juan does a good job getting me in an out quickly but who answer phones not good More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Report | Print
Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for sharing your experience. We have recently hired additional staff to assist in answering phones.

March 06, 2023

I always contact Gettel Hyundai for all my car needs. I always plan to. Thanks so very much 👍😊 More

by Dave Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Paterno
Report | Print
Mar 06, 2023 -

Dave Miller responded

Thanks so very much Gettel Hyundai for your automobile sales and service department, plus valuable customer services. Dave

March 06, 2023

Good customer service but oil change by appointment should not take 90 minutes for one of the first appointments of the day. More

by CoolieToys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
Report | Print
Mar 11, 2023 -

Gettel Hyundai of Lakewood responded

We appreciate your business and apologize that you did not receive the excellent experience that we strive to give each customer.

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