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Gettel Hyundai of Lakewood
Bradenton, FL
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I was finally able to take a day off of work since my wife was treated so poorly by your service department after your tech broke a part on my car. My ac hasn't work right in over a year. Several appoint wife was treated so poorly by your service department after your tech broke a part on my car. My ac hasn't work right in over a year. Several appointments were not made due to natural disasters or sick kids not the issue I have. But my issues are1) I had to take a day off of work because of the way my wife was treated.2) you supposedly ordered the part your tech broke last year and it was wrong which lead to my wife being without her car for over a week. 3) once she got the car back the ac still wasn't functioning properly.4) logging in to make another appointment that I can go to which is a weekend I have now learned that the recall on the car wasn't performed when the car was there for over a week. I would like a call from either the general manager of the dealership or the owner More
Felt as though the service department was trying to upsell me unfairly Said my car needed to be jumped to pull into the shop. Hasn't ever and hasn't since needed a jump. If the battery was on its way o upsell me unfairly Said my car needed to be jumped to pull into the shop. Hasn't ever and hasn't since needed a jump. If the battery was on its way out I would've considered paying for replacement until hearing that More
Excellent sales experience. Alan was very helpful and knowledgeable about the vehicles and was not high pressure. It was very convenient to work with him and he worked to find t Alan was very helpful and knowledgeable about the vehicles and was not high pressure. It was very convenient to work with him and he worked to find the exact vehicles we wanted. More
It was very timely. Lewis was by far one of the best service advisors I have worked with. Very professional, explained everything when I checked out and walked me to my Lewis was by far one of the best service advisors I have worked with. Very professional, explained everything when I checked out and walked me to my vehicle and asked if I had any further questions. A true asset!!! More
Easy to look around and check out a variety of cars. Staff was very knowledgeable and Jarret was patient and explained the different options on the models. We drove 2 different models and after our purc Staff was very knowledgeable and Jarret was patient and explained the different options on the models. We drove 2 different models and after our purchase Jarret helped us set up the profiles and explained how to use the technology. I have called back twice and he has helped me change something that after reading the book I still did not understand. They gave us the most thorough explanation of the working of our new car that we have ever had at any dealership! More