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Gettel Hyundai of Lakewood
Bradenton, FL
1,573 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,573 reviews
May 22, 2024
Took my wife’s Hyundai Santa Fe in after it broke down due, as they diagnosed, to a bad low pressure fuel pump. They replaced it and then died again two months later. Told us it was a bad part they put in due, as they diagnosed, to a bad low pressure fuel pump. They replaced it and then died again two months later. Told us it was a bad part they put in and replaced it again. Died 4 months later. So took it to another place. While talking to mark 8 months later about it, during the conversation he told me after I told him the first part didn’t work and he proceeded to tell me “it did work for 2 month.” NOT something you should tell the customer. Really bad customer service at this place. Tired of dealing with these people. More
by Tiggerhoffman
Employees Worked With
Mark Phillips
March 29, 2024
Second bad experience at this dealership. Both times had to wait over 2 hours before the car was even touched and both times for quick computer fix that took 10 minutes when they actually got Both times had to wait over 2 hours before the car was even touched and both times for quick computer fix that took 10 minutes when they actually got to it. They require an appointment but then make you wait longer than any doctor's office for such a quick fix. No one I spoke to was helpful, they all acted like they didn't know what was going on or how long it was going to take. I do not recommend this service department. They show no care towards their customers or regard for their time. More
by jrg09
Employees Worked With
Carmelo, Michael Schreffler
February 25, 2024
Encho was easy to work with and very knowledgeable about the Santa Fe. I was replacing a totaled car and everything was done in a (mostly) timely fashion. the Santa Fe. I was replacing a totaled car and everything was done in a (mostly) timely fashion. More
by caldron.bursa0a
Verified CustomerEmployees Worked With
Encho Enev
February 04, 2024
Very efficient & accomadating. The manager went “ out of his way “ to find te car that I wanted. . The sales person was very polite.. I felt the negotiation was fair. The manager went “ out of his way “ to find te car that I wanted. . The sales person was very polite.. I felt the negotiation was fair. More
by GLG75
Employees Worked With
Martha Calero, Mia Barnes
January 31, 2024
excellent and friendly service. Addressed any questions, that were asked so I could understand the apps. and the different functions of my new car. Meagan took me on a test drive, Addressed any questions, that were asked so I could understand the apps. and the different functions of my new car. Meagan took me on a test drive, to make sure I knew this. More
by vintageladys1
Employees Worked With
Megan Pantoja
