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Gettel Hyundai of Lakewood

Bradenton, FL

3.9
1,579 Reviews

5921 East State Road 64

Bradenton, FL

34208

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Showing 1,579 reviews

June 24, 2023

Professionalism for Mark and responsible for getting my car into shop without an appt. Thank you for your concern More

by bdchbt59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roberto, Lewis Mention, Mark Phillips, Michael Schreffler, Jill George
Jun 25, 2023 -

Gettel Hyundai of Lakewood responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jay Alexander General Manager

June 23, 2023

It took a few to get the part in. I would call and no one would call me back.. More

by flagirl1977.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Jun 25, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for choosing Gettel Hyundai of Lakewood. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jay Alexander General Manager

June 23, 2023

The buying experience was wonderful. We came in, bought a car and was done really quickly. Unfortunately, we ended up going to the Sarasota store for my car. Chad was wonderful for my hu More

by dorinmoon1964
Recommend Dealer
Yes
Employees Worked With
Chad Mosbaugh, Chad Mosbaugh
Jun 23, 2023 -

Gettel Hyundai of Lakewood responded

Thanks for sharing your thoughts about your experience with Gettel Hyundai of Lakewood. We appreciate your business and hope to see you again soon! Jay Alexander General Manager

June 22, 2023

Dealership charged me $300 for a. battery and never changed the battery. Super dishonest. Won't do any more business with them. More

by AaronH
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Lewis Mention, Mark Phillips, Michael Schreffler, Jill George, Devin O'Brian, Ray Norris, Darin Patterson
Jun 23, 2023 -

Gettel Hyundai of Lakewood responded

We unfortunately made a mistake during a shift change and apologize for forgetting to replace the battery. We did upon learning of our mistake refund you not only the battery but also the maintenance service we preformed. I would like to discuss this further with you if you still feel this is unresolved. Contact me on my direct line. Jay Alexander General Manager 941-348-1207

June 22, 2023

My experience turned out very well. It started with meeting Anahy. She is a lovely person that also knows her product very well. I give her my very highest rating because she deserves i More

by nhuten1952
Recommend Dealer
Yes
Employees Worked With
Anahy Ortega, Anahy Ortega
Jun 23, 2023 -

Gettel Hyundai of Lakewood responded

We are very happy Anahy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jay Alexander General Manager

June 21, 2023

Anahy made our experience very pleasant. She is very knowledgeable, helpful and kind. We bought our car because of her. She is a great asset and representative of the dealership and Hyundai. More

by nhuten1952
Recommend Dealer
Yes
Employees Worked With
Anahy Ortega, Anahy Ortega
Jun 21, 2023 -

Gettel Hyundai of Lakewood responded

Thank you so much for your wonderful review! We are thrilled that Anahy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

June 20, 2023

Always friendly, competent and clean. I can usually get an appointment when I want it and the wait is never long More

by NJ7304
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lewis Mention
Jun 20, 2023 -

Gettel Hyundai of Lakewood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

June 19, 2023

Very good customer service. I am very pleased with the service. I will definitely come back. More

by jluisoq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin O'Brian
Jun 20, 2023 -

Gettel Hyundai of Lakewood responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gettel Hyundai of Lakewood! Jay Alexander General Manager

June 18, 2023

Gettel found the problem with my 2018 Senada when no one else could! I’m driving safely now and have no worries about the car. More

by Kathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Norris
Jun 19, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jay Alexander General Manager

June 17, 2023

Waited for paperwork for over 30 days. Say was sent and never was. Said they were going to return my gate opener and never received More

by BOBBYSHOMECARE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan Cruz, Cas Dean, Willie Mcneal, Michelle Agosto
Jun 19, 2023 -

Gettel Hyundai of Lakewood responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jay Alexander General Manager

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