Gettel Hyundai of Charlotte County

Satisfaction I came into the dealership thinking I'd lease another Sonata. But I was so impressed with the ELANTRA that I decided to lease an ELANTRA instead of a I came into the dealership thinking I'd lease another Sonata. But I was so impressed with the ELANTRA that I decided to lease an ELANTRA instead of a Sonata. Steve Lutz was very helpful in explaining all the features of the ELANTRA. More

Savage review He Went to business right away and pointed my to hands-on answers. Meanwhile not ignoring my wife's questions. We arrived late Saturday and leased the He Went to business right away and pointed my to hands-on answers. Meanwhile not ignoring my wife's questions. We arrived late Saturday and leased the car Monday morning. More

No title Dealer was great . Richard was my salesman he was very good I would recommend him and I did . My friend got a better deal elsewhere Dealer was great . Richard was my salesman he was very good I would recommend him and I did . My friend got a better deal elsewhere More

Another Great Experience at Palm I just had a very enjoyable experience purchasing a 2016 Genesis from David King from Palm Hyundai. This is my 3rd Hyundai and 4th vehicle overall pu I just had a very enjoyable experience purchasing a 2016 Genesis from David King from Palm Hyundai. This is my 3rd Hyundai and 4th vehicle overall purchased from Palm. I am very satisfied with both the sales and service departments at this dealership. More

Great sales person Our salesman was polite and easy going a pleasure to deal with. Made car buying pain free. Will definitely recommend this dealership to everyone. Ther Our salesman was polite and easy going a pleasure to deal with. Made car buying pain free. Will definitely recommend this dealership to everyone. There were no high pressure tactics, no making you wait for an eternity while they disappear into the managers office and no one raising their voice to intimidate me. More

see previous page Please see previous page excellent, professional, friendly, informative, I also did work the the business manager, Nicole Stone. She explained the di Please see previous page excellent, professional, friendly, informative, I also did work the the business manager, Nicole Stone. She explained the different types of insurance options and helped me choose the one that fit my needs. Very friendly and informative. Ricky Torres, sales person, reviewed everything about the vehicle. Very patient person! More

Customer Satisfaction in Problem Situations Our sales associate is David King and our Service Manager is Matt Lee. We have had what appears to be some environmentally caused issues with my new G Our sales associate is David King and our Service Manager is Matt Lee. We have had what appears to be some environmentally caused issues with my new Genesis rotors that they have been extremely diligent about resolving. It is easy to heap praise on people when everything expected to go right does, however, I am more concerned when unfortunate issues pop up, then how do the responsible people react. I am impressed with David's sincere level of involvement and concern for resolution of the issue. Matt is as professional and customer conscious as I have seen in a car dealership. I have driven Mercedes for 30 years and retired as a VP of Service in a fortune 500 Company. You are lucky to have Matt at Hyundai, especially representing service on the Genesis and Equus product line. His level of customer satisfaction is what you will need to be even more successful in the Luxury car market. Machines will always need repair, sometimes unexpectedly, as in my case on a brand new car. The service departments response to these situations is where your repeat customers and valuable reputation will come from. I am so confident in David and Matt that I send in this review while in the midst of my problems resolution. I have been indeed that impressed so far in the process. I have no doubt it will be resolved to my satisfaction. We would call these situations "WOW" experiences in our service department Nationwide. More

Nice car Enjoyed the buying process with Hyundai and Steve lutz very professional and would recommend to friends and family will return for service in the fal Enjoyed the buying process with Hyundai and Steve lutz very professional and would recommend to friends and family will return for service in the fall More

THE BEST Most professional and most helpful. Rod Thommson my salesman was a pleasure to work with. The sales manager and business manager did all they could to Most professional and most helpful. Rod Thommson my salesman was a pleasure to work with. The sales manager and business manager did all they could to satisfy me and make me happy. They did not waste my time as many other dealers do. I would and will highly recommend them to anyone. More

Good car buying experience at Palm Hyundai Ron was very helpful in explaining all of the tech package features and also offered his services if we should need to come back again for more lesson Ron was very helpful in explaining all of the tech package features and also offered his services if we should need to come back again for more lessons. Overall a good experience and I absolutely love my Santa Fe ultimate!! More