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Gettel Genesis of Sarasota - Service Center

Sarasota, FL

4.6
92 Reviews

92 Reviews of Gettel Genesis of Sarasota - Service Center

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November 28, 2022

Great service Unavoidable delays , but genuine attempt to be complete .. Will use them again . Even though it’s a 50 mile trip . More

by JWASpadafora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Dec 05, 2022 -

Gettel Genesis of Sarasota responded

Thank you for your business and nice review. We wish you many miles of driving happiness!

August 26, 2022

As my experience is about a second hand 2019 G70. I cannot vouch for the experience of periods of 1st time owners. Confusion about my status and Costs associated with it created a number of unantic More

by Tcomwiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Carlisle
Aug 30, 2022 -

Gettel Genesis of Sarasota responded

We appreciate your business. Your feedback will be shared with our management team. Our goal is to provide the best service possible to each and every customer.

July 07, 2022

Melanie made sure the job was done right! She was professional and courteous. I would recommend their service anytime. More

by greg.nolte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Gettel Genesis of Sarasota responded

On behalf of Melanie and our Service Team, thank you! We will be here at your next appointment, with a friendly smile.

July 06, 2022

Very efficient explaining questions we had on function’s with the vehicle Had the car ready at the time told More

by LORYNHAWKINS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
Jul 13, 2022 -

Gettel Genesis of Sarasota responded

We are grateful for your business! Our team will be here to serve you.

June 09, 2022

Jordan and his team were great! We had the Auto Butler done and the whole car looked it was showroom again. Thanks for the service y'all! More

by FLILAWSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Jun 21, 2022 -

Gettel Genesis of Sarasota responded

Thank you for your business. We know how many choices you have. We also appreciate your very kind words for our associate, Jordan, Our Team looks forward to serving you for all the years and miles ahead!

May 29, 2022

Our first visit to your service dept. Jordan and all others were very helpful and welcoming. A true pleasure. More

by Crb161
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cachia, Jordan Carlisle
Jun 01, 2022 -

Gettel Genesis of Sarasota responded

It is our pleasure to serve you. We will be here for all of your future automotive needs. Happy Driving!

May 27, 2022

We had our first visit with Gettel of Sarasota after moving to Venice from Tucson, AZ. Our enter experience from check-in to exit was excellent. Thanks to Jordan our contact person and all the other sta More

by Crb161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Jun 01, 2022 -

Gettel Genesis of Sarasota responded

We appreciate your business and are glad to have you a part of the Gettel family! Jordan and our Team will be here for all of your automotive needs.

May 25, 2022

The staff were very helpful and friendly. I only had one issue with the service that I was not happy with. More

by GTPUZZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Carlisle
May 27, 2022 -

Gettel Genesis of Sarasota responded

We are thankful for your business! Our Team will be here to serve you again.

May 20, 2022

My service advisor Melanie Brennan provided me with the best experience I have ever had when dealing with automobile service. She was so patient yet efficient and was a wonderful advocate for me. The world More

by brianlarocque77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Gettel Genesis of Sarasota responded

On behalf of Gettel Genesis of Sarasota, thank you for your business. It's nice to know that Melanie took good care of you. Your experience is our top priority and our team is here to serve you again.

May 20, 2022

Charlie and Jason were very attentive to my situation and did everything possible to rectify the problem, Thanks for all your courtesy! More

by Genesis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle, Charley Rahe
May 23, 2022 -

Gettel Genesis of Sarasota responded

Thank you kindly for the nice review. We try to make each experience here a positive one. We do surely appreciate your business and we look forward to serving you again.