Gettel Genesis of Sarasota - Service Center

The service writer greeted me immediately, took possession of the car and promised to get the service completed in a timely manner. It took less than predicted and was handled very professionally. possession of the car and promised to get the service completed in a timely manner. It took less than predicted and was handled very professionally. More

Good value The repair took longer than expected but I was given a new car to drive which was welcome given a new car to drive which was welcome More

You need to have a Genesis dealership separate of Hyundai. Keep up the good work. Hyundai. Keep up the good work. More

He seemed quite grumpy/displeased that I had come in on advisement without an appointment because the service drive was VERY busy that day Also when I came to pick up my car no one went over what was done advisement without an appointment because the service drive was VERY busy that day Also when I came to pick up my car no one went over what was done as Ryan was on the phone and some other female service advisor handed me my paperwork and keys and said have a nice day More

Great service from the salesman, everyone at the dealership was helpful and friendly. No pressure dealership was helpful and friendly. No pressure More

Ryan in the service department is the best. Always courteous, helpful and friendly regardless of the problem. Always courteous, helpful and friendly regardless of the problem. More

John the driver who got my car was great. Service was fast and efficient. All service completed and restored my gps. Nice job. Service was fast and efficient. All service completed and restored my gps. Nice job. More

Replaced my battery at no charge under warranty. Had to wait a while, but I did have an appointment. Had to wait a while, but I did have an appointment. More

Courteous and helpful. Highly recommend the their service department for Genesis. Don’t know why this survey requires 15 words??? Highly recommend the their service department for Genesis. Don’t know why this survey requires 15 words??? More

My car was not cleaned on the outside and the reason given was the car wash was broken With all the car washes near the dealer they should have had the car washed for a small cost and have a satisfie given was the car wash was broken With all the car washes near the dealer they should have had the car washed for a small cost and have a satisfied genesis owner More