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Gettel Genesis of Sarasota - Service Center

Sarasota, FL

4.6
92 Reviews
Call Service Center (941) 923-1411

92 Reviews of Gettel Genesis of Sarasota - Service Center

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October 06, 2023

The service amenities are not up to par for a high end dealership trying to compete with BMW and Mercedes More

by jcarone116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Gettel Genesis of Sarasota responded

Thank you for choosing Gettel Genesis of Sarasota. We are grateful and want you to know that our Genesis Team will be dedicated to your satisfaction for all the years and miles ahead. We look forward to our new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great Genesis customers such as you. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.

Oct 13, 2023 -

jcarone116 responded

Great news on the new facility, looking forward to using it

October 02, 2023

Yes I would and have recommended Gettel. My 2 neighbors purchased 2 Suv’s on my recommendation. More

by birdie.lape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Gettel Genesis of Sarasota responded

On behalf of Gettel Genesis of Sarasota, thank you for your business and the recommendation! We wish you many miles of driving bliss!

September 26, 2023

This dealership needs a new location , ingress and egress is very difficult And the whole place needs to be upgraded or moved More

by rexeddrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your recent feedback about your service experience. We look forward to our new facility, where we will have expanded capabilities and amenities to serve you properly. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.You have many choices and we want you to know your business and satisfaction are important.

September 14, 2023

Responsive to customer needs regardless of the problem or service. . Thorough work to address problems that others do not. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know a specific individual and only felt with the Service dept. All in that depart were very good
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Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you kindly for taking time to write this review. Our Service Team looks forward to keeping your vehicle running great. Happy Driving!

September 12, 2023

Quick response and knowledgeable Ryan was very helpful and ordered the part I need from a picture More

by steve@cpa-ny.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business! We agree, Ryan is knowledgeable and we are glad he is part of our Team. We look forward to serving you for all the years and miles ahead.

September 11, 2023

Very efficient visit to repair some damage I caused. They have a comfortable lounge with everything you need. More

by jslod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business. We appreciate you taking time to write this nice review. Our service Team will be here to keep your vehicle running great for years to come!

August 07, 2023

I arrived early for my appointment and was greeted before I even got out of my car. The appointment was done in a timely manner and the car was returned with a fresh wash. More

by Dave H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Mccormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and taking the time to write this review. Your kind words are very much appreciated. It will be our honor to service your vehicle for all the years and miles ahead! Thank you again for time and your business.

July 23, 2023

I was very happy with my visit to the gettel dealership. I don't need 15 words to tell you this More

by carolefehrle
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and positive review. We are pleased to know that you are a satisfied customer. Happy Motoring!

July 04, 2023

9:30 appointment car still not in bh 11:15 . Had to leave and come back. More

by ROBBIECELL1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Jul 05, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your feedback and apologize that your experience was less than perfect. This is not typical and we hope that you will visit our dealership again so that we can regain your confidence.

July 01, 2023

Fredly efficient service my car was picked up and delivered on time. The loaner was in great shape. All of the repair functions were well explained. More

by Eaglepoint747Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and great review. Please let us know if we can do anything to make your driving more enjoyable!

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