Gettel Genesis of Sarasota - Service Center

Ryan was terrific. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel. More

They have improved the Genesis service dept by creating a separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too old and small) The phone takes forever and no one actually answers the Service Dept most times. They do text effectively. More

Not as friendly as the Gettel Dodge in Punta Gorda. I was expecting more from the dealer as it is a luxury vehicle but it seemed to be average at best. I purchased Genesis air valve caps from the onlin I was expecting more from the dealer as it is a luxury vehicle but it seemed to be average at best. I purchased Genesis air valve caps from the online store and when I got home after service the right front and rear caps were missing. I called my service manager and said he would look into it. He didn’t as I never heard back from him. The service technician probably forgot to put them back on. Now I have to buy more. I will try the Fort Myers location. More

I was from out of town and had a issue with my rear tire my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I would recommend this dealership 150%!!! More

Was great. Had a problem. Fixed it. Good people. Would go back anytime I had a problem. Had a problem. Fixed it. Good people. Would go back anytime I had a problem. More

Very professional and nice. They make my visit enjoyable and help however they can. Ryan is great, very attentive and always answers my emails about my questions and goes out of They make my visit enjoyable and help however they can. Ryan is great, very attentive and always answers my emails about my questions and goes out of his way! More

Chris was amazing he took a lot of time explaining features on my vehicle and keeping me informed about what was being done. features on my vehicle and keeping me informed about what was being done. More

Great people who treat you well. Ryan is easy to work with and kept me informed while I waited for my vehicle. Ryan is easy to work with and kept me informed while I waited for my vehicle. More

Gettel Sarasota has the best service department I have ever dealt with. The people are knowledgeable, friendly and explain everything clearly and completely. I feel lucky and happy I switched the servic ever dealt with. The people are knowledgeable, friendly and explain everything clearly and completely. I feel lucky and happy I switched the service for my Genesis to Gettel Sarasota! More

They're convenient and good to get my car done on a timely fashion and a car for my use. timely fashion and a car for my use. More