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Gettel Genesis of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.4
170 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 170 reviews

June 14, 2023

Very Professional and comfortable Very professional and comfortable. We were treated like VIPs. Very professional and comforting. I was in a part of the auto retail for 35 years and I was never treated bet More

by shenry195
Recommend Dealer
Yes
Employees Worked With
Robert Ricker, Robert Ricker
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Jun 19, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business! Reviews like this give us motivation and help us ensure we provide high-quality service to our customers. Thank you and enjoy your new vehicle!

June 11, 2023

Sales person was great 10 out of 10 stars! Service was fat, efficient and complete, again 10 out of 10 stars? Great experience all around. More

by terry55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business and are thrilled that you have such nice things to say about our dealership. Our dedicated staff looks forward to working with you again. Thank you!

June 02, 2023

They did work with me to find what I wanted. The price was higher than I thought was right. They are not good in returning calls after the sale More

by GALEADAMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
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Jun 06, 2023 -

Gettel Genesis of Sarasota responded

Thank you for choosing Gettel Genesis of Sarasota. If you have any outstanding questions or concerns, please contact Nick Parisey, our General Sales Manager at nparisey@gettel.com or 941-923-1411. Your satisfaction is our top priority!

May 21, 2023

Pleasant and efficient staff. Staff go out of their way to make you comfortable and welcomed. And we are so pleased with our GV80. Sales rep. Carefully explained each option. Sal More

by Mike Farrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Esmond
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May 22, 2023 -

Gettel Genesis of Sarasota responded

It was our pleasure to assist with your purchase and making sure your buying experience was a fantastic one. Our Team greatly appreciates your business and will be here to support you for years. Thank you again!

May 12, 2023

Very disappointed. Feel like they don't care. In every visit something goes wrong. This time only did 2 of the 3 jobs I brought the car in for. More

by DCROUCH1974
Recommend Dealer
No
Employees Worked With
Ryan.. but he was fine..
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and feedback. Please, accept our sincere apology that you did not receive the excellent experience that we try to give each customer. We strive to be more than the typical Service Center and look forward to proving our commitment in the future.

May 12, 2023

Unhappy with lack of techs not being able to handle work load and a few I rather keep to my self More

by FB68681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Andis
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May 17, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business. Please accept our apology that we let you down on this recent service visit. We hope to have another opportunity to earn your business in the future and that the experience is top notch. Thank you again for your time!

May 11, 2023

Best service ever Alina was very knowledgeable about every car I looked at. She was I have seen in years. More

by jeff
Recommend Dealer
Yes
Employees Worked With
Alina Velsh, Alina Velsh
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and kind review. We are happy to pass along your comments to Alina. We are always more than happy to assist, be it in Sales or Service. Happy Motoring!

May 11, 2023

Friendly, efficient and a pleasure to deal with. I'm impressed with the valet service and also uber when I've needed it. More

by Mstxfun@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Ryan, Chris and another guy. Forgot his name
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thank you for sharing your experience with us. We are beyond pleased to hear that our team is of great assistance. Thank you for choosing us as your preferred Dealership! Hapy Driving!

May 07, 2023

Ryan did a great job, even though he was overwhelmed with customers... he was always calm and handled each little crisis as it came up... More

by MCMANUSJOHNR@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Ryan
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May 17, 2023 -

Gettel Genesis of Sarasota responded

We appreciate that you posted this review and the positive feedback. Our staff looks forward to being here for you for all the miles ahead. Thank you!

May 06, 2023

People are nice but it’s old fashioned, not pleasant to wait & impersonal. No more More

by BENSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne 4 stars
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May 17, 2023 -

Gettel Genesis of Sarasota responded

Thanks for sharing your feedback, we apologize for not meeting your expectations. Your comments are valued and will be shared during our weekly improvement meeting. Our customers are our number one priority and we wish you miles of happiness ahead.

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