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Gettel Genesis of Sarasota

Sarasota, FL

4.4
170 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 170 reviews

October 15, 2023

They're convenient and good to get my car done on a timely fashion and a car for my use. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and the nice review. We look forward to serving you again!

October 06, 2023

The service amenities are not up to par for a high end dealership trying to compete with BMW and Mercedes More

by jcarone116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Genesis of Sarasota responded

Thank you for choosing Gettel Genesis of Sarasota. We are grateful and want you to know that our Genesis Team will be dedicated to your satisfaction for all the years and miles ahead. We look forward to our new facility, where we will have more parking, service bays, expanded capabilities and amenities, and the ability to further expand well into the future for our great Genesis customers such as you. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.

Oct 13, 2023 -

jcarone116 responded

Great news on the new facility, looking forward to using it

October 02, 2023

Yes I would and have recommended Gettel. My 2 neighbors purchased 2 Suv’s on my recommendation. More

by birdie.lape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Genesis of Sarasota responded

On behalf of Gettel Genesis of Sarasota, thank you for your business and the recommendation! We wish you many miles of driving bliss!

September 28, 2023

They were very professional. , knowledgeable and personal when making a decision about buying a new car. More

by JANETMROSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cachia
Oct 13, 2023 -

Gettel Genesis of Sarasota responded

It was our pleasure to assist with your purchase and making sure your buying experience was a professional one. We greatly appreciate your business! Thank you!

September 26, 2023

This dealership needs a new location , ingress and egress is very difficult And the whole place needs to be upgraded or moved More

by rexeddrudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your recent feedback about your service experience. We look forward to our new facility, where we will have expanded capabilities and amenities to serve you properly. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.You have many choices and we want you to know your business and satisfaction are important.

September 19, 2023

Fantastic service and customer appreciation. Everything I requested was provided. Very clean dealership and everyone helpful More

by juancho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ricker
Sep 30, 2023 -

Gettel Genesis of Sarasota responded

Thank you kindly for taking time to share your fantastic experience. We are grateful for your business! Our Associates will be here to serve you in the future, be it Sales or Service.

September 14, 2023

Responsive to customer needs regardless of the problem or service. . Thorough work to address problems that others do not. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know a specific individual and only felt with the Service dept. All in that depart were very good
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you kindly for taking time to write this review. Our Service Team looks forward to keeping your vehicle running great. Happy Driving!

September 12, 2023

Quick response and knowledgeable Ryan was very helpful and ordered the part I need from a picture More

by steve@cpa-ny.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business! We agree, Ryan is knowledgeable and we are glad he is part of our Team. We look forward to serving you for all the years and miles ahead.

September 11, 2023

Almost impossible to contact sales person or management after closing. I was told we would receive funds within a week. Finally cut check after 2 weeks of numerous unanswered calls and empty excuses More

by lamare
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brian Shuck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alina Velsh
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your insights regarding your purchase experience. We are glad to know that you received the check. The check process is handled at our corporate office. We are sorry for any inconvenience. We wish you many miles of driving joy!

September 11, 2023

Very efficient visit to repair some damage I caused. They have a comfortable lounge with everything you need. More

by jslod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business. We appreciate you taking time to write this nice review. Our service Team will be here to keep your vehicle running great for years to come!

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