Gettel Genesis of Sarasota

I was very impressed with both the sales manager and Youssef during the buying process. After the sale, Sam made the delivery and training clear and special Youssef during the buying process. After the sale, Sam made the delivery and training clear and special More

The salesman was very knowledgeable, helpful and professional. Wanted to assist in any way he could.In my opinion we did excellent work professional. Wanted to assist in any way he could.In my opinion we did excellent work More

Santiago is the best! Super customer service and follow through. Needed new mats and he delivered! I will buy from him again! Super customer service and follow through. Needed new mats and he delivered! I will buy from him again! More

Our best experience was with our assigned service representative and his name was Christopher Lewis, he was knowledgeable, understanding, and efficient. We specifically got his name to make sure he representative and his name was Christopher Lewis, he was knowledgeable, understanding, and efficient. We specifically got his name to make sure he was mentioned in any reviews, not quite sure Ryan is?? More

Ryan was terrific. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel. More

They have improved the Genesis service dept by creating a separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too old and small) The phone takes forever and no one actually answers the Service Dept most times. They do text effectively. More

Not as friendly as the Gettel Dodge in Punta Gorda. I was expecting more from the dealer as it is a luxury vehicle but it seemed to be average at best. I purchased Genesis air valve caps from the onlin I was expecting more from the dealer as it is a luxury vehicle but it seemed to be average at best. I purchased Genesis air valve caps from the online store and when I got home after service the right front and rear caps were missing. I called my service manager and said he would look into it. He didn’t as I never heard back from him. The service technician probably forgot to put them back on. Now I have to buy more. I will try the Fort Myers location. More

I was from out of town and had a issue with my rear tire my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I would recommend this dealership 150%!!! More

Everything about my experience was top notch - personnel were outstanding. Have recommended this dealership to everyone who commented on my new vehicle were outstanding. Have recommended this dealership to everyone who commented on my new vehicle More

A wonderful car-purchasing experience! Lucio was personable, knowledgeable and kind. I will go back when I need another car. Lucio was personable, knowledgeable and kind. I will go back when I need another car. More