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Gettel Genesis of Sarasota

Sarasota, FL

4.4
170 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 170 reviews

March 29, 2022

The staff was courteous, friendly, helpful Subject Matter experts and welcoming atmosphere. I would recommend to colleagues and friends. More

by tglasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie (no sure if this is her name) she went above and beyond to make sure car was clean and extremely friendly. I too rate her a five star.can't recall her , Shaylee Marek
Mar 29, 2022 -

tglasper responded

Thank you for efficient and quick service

March 27, 2022

This is the second car that I bought here. Great staff from greeting to closing deal. Gave us information without being “pushy” so we could make a proper decision. Happy experience for us! More

by amrysmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew explained “how to…Touch Screen, Walter Calligari, Steven Decker
Apr 05, 2022 -

Gettel Genesis of Sarasota responded

We appreciate your loyalty! We are happy to hear that you continue to have good experiences at each visit. It will be our pleasure to serve you again!

March 25, 2022

Nice people in Service. But, part of the service on my Genesis includes car wash. Didn’t get that. They did rotate my tires ; but my front tires take less air than my rear More

by barryneistat71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Carlisle
Apr 05, 2022 -

Gettel Genesis of Sarasota responded

Thank you for taking time to leave feedback. I apologize for any inconvenience you experienced. We will address this at our next meeting. Our goal is to give every customer an exceptional experience and we hope to prove that commitment to you on your next service appointment.

March 23, 2022

Grate service and grate attention to detail. Very pleased with Mr. Anderson and his team More

by machado287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gettel Genesis of Sarasota responded

It will be our honor to service your vehicle for all the years and miles ahead! Have a great day!

March 22, 2022

Friendly and efficient service. Shaylee was a pleasure to deal with. The following sentence is to achieve the 15 word minimum. How’s that? More

by CABLECOFFEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylee Marek
Mar 24, 2022 -

Gettel Genesis of Sarasota responded

Thank you for your business and the nice review. Shaylee and our team looks forward to serving you for many years to come!

March 17, 2022

The BEST experience I ever had taking my Genesis to a dealer for service. Charley, the service manager was exceptionally understanding of the problem. I was provided a loaner car and the car was ready as More

by aklomp1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Rahe, Service Manager
Mar 18, 2022 -

aklomp1 responded

Charley, the Service Manager was exceptionally understanding of the problem. I was provided a loaner car and my car was ready as promised with an in between update when work on the car started. I wish I could transport Gettel Genesis to Miami. Outstanding treatment and service.

Mar 18, 2022 -

Gettel Genesis of Sarasota responded

Thank you kindly for your business and great review. We will be here to serve you again!

Mar 18, 2022 -

aklomp1 responded

Thanks again for your great service. I hope to use your dealership in the near future

March 17, 2022

Or experience at the dealership was wonderful. Our salesman was excellent and everybody was polite and thorough. We loved working with Santiago More

by KLPOULIOT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
Mar 18, 2022 -

Gettel Genesis of Sarasota responded

We appreciate your business! Santiago and our Team look forward to serving you again!

March 08, 2022

Awesome service! Good deal. No nonsense. In and out, quickly; no hassle sale. Beautiful car! More

by ELENA DUNKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Shuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Collignon, David Guillaury
Mar 18, 2022 -

Gettel Genesis of Sarasota responded

Congratulations! We wish you many miles of driving joy!

March 06, 2022

The dealership got me in and out quickly. The people working in the service department are efficient and friendly. More

by ALsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zedrick Rivera
Mar 18, 2022 -

Gettel Genesis of Sarasota responded

Thank you for taking time to write this nice review. Your business is appreciated!

March 04, 2022

Scheduled service for a recall. Had the car all day and didn’t fix the recall because they had to order parts.😕 had I known that I wouldn’t have scheduled it until they had the par More

by FEWOOD0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zedrick Rivera
Mar 18, 2022 -

Gettel Genesis of Sarasota responded

Thank you for your business and feedback. We apologize for the inconvenience. We look forward to restoring your confidence in us at your next appointment.

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