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Gettel Genesis of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.4
170 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 170 reviews

April 15, 2023

John the driver who got my car was great. Service was fast and efficient. All service completed and restored my gps. Nice job. More

by POPFISH1@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
The nice guy from Ohio??
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Apr 24, 2023 -

Gettel Genesis of Sarasota responded

Thank you for sharing your experience with our community. We are so glad that you chose us and are so grateful to have you as our customer.

April 15, 2023

Ryan in the service department is the best. Always courteous, helpful and friendly regardless of the problem. More

by DCG2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 24, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business! We agree Ryan is a great team member that cares about customer satisfaction. Our team will be here for all your future automotive needs!

March 25, 2023

Replaced my battery at no charge under warranty. Had to wait a while, but I did have an appointment. More

by RICHARDSTAHLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
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Apr 05, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business and patience. We try hard to accommodate sudden car troubles. Happy Driving!

March 25, 2023

Courteous and helpful. Highly recommend the their service department for Genesis. Don’t know why this survey requires 15 words??? More

by Livingopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Apr 05, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business and wonderful recommendation! Our Team will be here to serve you again!

March 20, 2023

My car was not cleaned on the outside and the reason given was the car wash was broken With all the car washes near the dealer they should have had the car washed for a small cost and have a satisfie More

by Wwalbridge76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Gettel Genesis of Sarasota responded

Please, accept my sincere apology on behalf of Gettel Genesis of Sarasota that you did not receive the excellent experience that we strive to give each customer. We take customer complaints very seriously and would like to assure you that our management team will review this matter. We do hope to restore your confidence back in our dealership and earn your business in the future.

March 08, 2023

Had a wonderful welcoming before I entered the building. Staff was nothing but generous and understanding to my needs. More

by demarkushayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Velsh
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Mar 17, 2023 -

Gettel Genesis of Sarasota responded

We are very grateful that you took the time to leave a review! We value our customers and are glad to know that you received the great service you deserve! Thank you and have a wonderful day! Our team is here for all your future automotive needs.

March 06, 2023

Excellent customer service. We worked with Ryan. He was professional and friendly. We were very pleased. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 17, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business! It is wonderful to hear that you are happy. Ryan and our Team anticipate working for you again in the future.

March 02, 2023

Prompt and efficient service center in Sarasota. Will use them again when I need service. More

by GV70
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 03, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your business and great review! We will be here to serve you!

February 09, 2023

We were fortunate to have found Gettell and lucky to have been introduced to Alina. She is an excellent asset to the dealership and a great contact for Genesis car buyers. We drove over from St. Petersbu More

by Panchovilla
Recommend Dealer
Yes
Employees Worked With
Alina Velsh
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Feb 10, 2023 -

Gettel Genesis of Sarasota responded

Your business is appreciated! We believe that great service begins with great people, and we have the best. Alina takes pride in making sure our customers are treated well. We wish you many miles of driving joy in your new GV70!

January 30, 2023

They found me a car, and didn’t price gauge me! Fantastic treatment from beginning to end . More

by BRITAWAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with their whole team. Everyone was great , Jeffrey Cachia
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Feb 01, 2023 -

Gettel Genesis of Sarasota responded

Thank you for purchasing your vehicle from us and taking the time to write about your experience. We appreciate your kind words. Our Team wishes you many miles of driving joy!

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